Crosstown Electric

Overview:
Crosstown Electric is a dedicated electrical service provider located in Elk Grove Village, IL. The company specializes in a range of electrical services, catering to both residential and commercial clients in the area.

Services Provided:
– General electrical installations
– Electrical repairs
– Complex project management
– Customer consultations

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (847) 439-1234
Website: http://www.x-town.com/

Customer Reviews and Sentiment:

Crosstown Electric has received a mix of reviews across multiple platforms:

Google Reviews: 4.3 stars based on 7 reviews.

Positive feedback underscores the employees’ professionalism, honesty, and reliability. Customers especially appreciated the knowledgeable team and the prompt service that the company provides.

Examples of positive reviews include:
“Rich Hoff is the best in the business…” – Theodore J. Birren (Ted)
“Great electricians” – Glen Carlson

However, a negative review highlighted concerns regarding pricing and customer communication:
“Lied about making a contact with the customer. For a simple electric work quoted almost $10k…rip off.” – E Z

Review Summary:
Positive Sentiments: Professionalism, honesty, reliability, knowledgeable staff, and prompt service.
Negative Sentiments: Lack of communication and high pricing concerns.

Additional Ratings:
BirdEye: 4.3 stars based on 7 reviews, reflecting a generally positive customer experience with noted exceptions regarding communication and pricing issues.

Total Lead Smart Rating: 6.5

Conclusion:
Crosstown Electric appears to be a solid option for electrical services in Elk Grove Village, IL, especially valued for their professionalism and expertise. However, prospective customers should bear in mind the mixed feedback regarding pricing and communication when considering their services.