STS Electric in Chicago, Illinois 60611

STS Electric

875 N Michigan Ave #3100, Chicago, IL 60611

4.7 (12 reviews)

Overview:
STS Electric is a reliable electrician service located in Chicago, IL. The company offers a range of electrical repair and maintenance services with a strong focus on customer satisfaction and professional quality.

Services Provided:
– Circuit breaker repairs
– General electrical work
– Emergency electrical services
– Residential and commercial services

Hours of Operation:
Monday to Saturday: 9 AM to 5 PM
Closed on Sundays.

Contact Information:
Phone: (312) 857-8660
Website: http://www.stselectric.com/

Customer Reviews and Sentiment:
STS Electric has garnered positive feedback across various platforms with a strong overall rating.

Google Reviews: 4.7 stars based on 12 reviews.

Positive sentiments highlight the company’s professionalism, efficiency, and excellent customer service.

Examples of positive reviews include:
“Very professional electricians and received great customer service. Highly recommend!” – Paulina Klis
“Amazing, clean, courteous, and quick!!” – Tiffany Smith

Negative sentiment is primarily from one review detailing poor communication during a service request.

Examples of negative reviews include:
“After an hour of no response… I do not recommend this company.” – Azriel Adams

Review Summary:
Positive Sentiments: Professionalism, efficiency, timely responses, high-quality service, and excellent customer care.
Negative Sentiments: Communication issues regarding service requests.

Additional Ratings:
BirdEye: 4.7 stars based on 12 reviews.
Total Lead Smart Rating: 8.5/10

Conclusion:
STS Electric is a well-rated choice for electrical services in Chicago, IL, recognized for their professionalism and responsiveness. However, potential customers should be aware of the isolated communication issues reported by some users.

Member Since August 2024

Listing Id 402831

Contact Info

875 N Michigan Ave #3100, Chicago, IL 60611
(312) 857-8660
Lead Smart Rating :
8.5/10.0

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Listing location

875 N Michigan Ave #3100, Chicago, IL 60611

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Reviews

Paulina Klis

2 months ago

Helped fix my circuit breakers. Very professional electricians and received great customer service. Highly recommend!

jhopexrmy

3 months ago

very good service

Nora Mirkis

3 months ago

STS Electric was great to work with. Great service.

John Grigory

6 months ago

Sam is great, I will hire them again.

Azriel Adams

2 years ago

Called due to loss of power in half my house. The phone representative stated they’d call the on call technician and someone would reach me. After an hour of no response I called for an update, and received the same response. Only this time I was told to wait 30-45 minutes. Again, no call received from the on call technician after an hour. So I tried a third time, as of yet, there is no response and no acknowledgement of my calls. I do not recommend this company and would rate 0 stars based on my experience but it will only let me choose one star as the lowest rating.

F Syed

5 years ago

STS Electric team is very efficient, and provided commendable quality services in our house. Jose and Rudy came to our place on time and took care of all our concerns in a timely manner. They were very thorough in details and delivered high end quality. I would highly recommend STS Electric services. I have recommended them to few of my friends who opined the same review.

Vernia Klopp

7 years ago

Amazing service i was surprised

Tiffany Smith

8 years ago

Amazing, clean, courteous, and quick!! Took less than a half hour to fix the mess a handy man made in three hours!

Cody Garrison

9 years ago

Actually, I have no idea about any electrical work and we needed some minor electrical work in our office. I called Sts Electric at night and they came in the next morning. They stayed only 30 minutes and fixed everything within my budget. Thanks for your help.

Benjamin Jackson

10 years ago

I spoke with Mark during the “sure to be closed” hour of 3:30 PM on Sunday with my electrical “emergency.” He went out of his way to help me fix the problem on my own over the phone and wound up saving me a ton of money. That kind of helpfulness goes above and beyond and is hard to come by these days. I can only imagine how good their in-person services are!