Overview:
JR’s Electric Co. is a reputable electrician service located in Brookfield, IL. They offer a range of electrical services, catering to both residential and commercial needs, and are recognized for their professionalism and competitive pricing.
Services Provided:
– Electrical panel installations and repairs
– Rewiring services
– General electrical troubleshooting and maintenance
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Contact Information:
Phone: (708) 360-7548
Customer Reviews and Sentiment:
JR’s Electric Co. has received a mix of positive and negative reviews across various platforms:
Google Reviews: 4.5 stars based on 8 reviews.
Positive feedback highlights the company’s professionalism, promptness, well-priced services, and high-quality workmanship. Customers have appreciated their responsiveness and thoroughness in completing jobs.
Examples of positive reviews include:
“Kelly and Michael were extremely well priced and exhibited a level of professionalism unmatched by anyone else.” – Alicia Strong
“They were quick to respond and completed the work competently and on time.” – Ronald Miller
“Knowledge, professionalism, customer service, and advice were all excellent.” – Maureen Shoop
However, the company has also faced serious complaints:
“I called to cancel a job due to an unprofessional electrician and couldn’t get any response from management.” – Robert Biziarek
Review Summary:
Positive Sentiments: High-quality workmanship, competitive pricing, professionalism, responsive customer service, and thorough work.
Negative Sentiments: Issues with communication and unprofessional behavior from staff, with lack of response to customer complaints.
Additional Ratings:
BirdEye: 4.5 stars based on 8 reviews, indicating a similar trend of customer satisfaction interspersed with occasional serious complaints.
Total Lead Smart Rating: 5.5
Conclusion:
JR’s Electric Co. presents itself as a generally reliable choice for electrical services in Brookfield, IL, particularly noted for their professionalism and competitive pricing. However, potential customers should consider the serious complaints regarding unprofessional behavior and customer service responsiveness before making a decision.
Member Since August 2024
Listing Id 399322