E I Electrical, Inc. in Honolulu, Hawaii 96817

E I Electrical, Inc.

1430 A Liliha St, Honolulu, HI 96817

4.7 (333 reviews)

Overview:
E I Electrical, Inc. is a reputable electrical service company located in Honolulu, HI. Known for their efficient service and professionalism, they provide a range of electrical solutions for both residential and commercial clients.

Services Provided:
– Electrical repairs
– Circuit breaker replacement
– Electrical outlet installation
– Troubleshooting electrical issues
– General electrical maintenance and installation

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (808) 213-7510
Website: http://eielectrical.com/

Customer Reviews and Sentiment:
E I Electrical, Inc. has a predominantly positive reputation with a rating of 4.7 stars based on 333 reviews.

Positive feedback emphasizes their efficiency, professionalism, and excellent customer service. Customers have praised specific electricians like Josiah and John for their thorough and knowledgeable service.

Examples of positive reviews include:
“From start to finish…this has been the smoothest and fastest and easiest problem that I’ve ever had fixed.” – Patrick Mattoon
“Josiah from E I Electrical, Inc. was very professional and the service was great.” – ctaira T

However, there are notable complaints regarding communication issues and some concerns about service quality, such as electrical arcing due to loose connections and lack of responsiveness.

Negative feedback mentions:
“Poor communication. No reply to repeated texts.” – John Watabe

Review Summary:
Positive Sentiments: Efficient service, professional staff, excellent customer service, and prompt responses.
Negative Sentiments: Issues with communication and some reported service problems.

Additional Ratings:
BirdEye: 4.7 stars based on 333 reviews, indicating a strong overall customer satisfaction.
Better Business Bureau (BBB): The business has a profile and is not accredited but has a BBB rating of NR (No Rating).

Total Lead Smart Rating: 8.2

Conclusion:
E I Electrical, Inc. is a reliable choice for electrical services in Honolulu, HI, well-regarded for their prompt and professional service. However, potential clients should be aware of some communication complaints and ensure clear expectations to avoid any service issues.

Member Since August 2024

Listing Id 418997

Contact Info

1430 A Liliha St, Honolulu, HI 96817
(808) 213-7510
Lead Smart Rating :
8.2/10.0

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Listing location

1430 A Liliha St, Honolulu, HI 96817

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Reviews

Patrick Mattoon

6 days ago

From start to finish once I called the company I was able to get an appointment right out the gate and the next day I had my problem solved. The tech was patient and understanding as I was dealing with a certain issue of getting my homeowners warranty people on the phone. All in all for everybody that I’ve ever called, living where I do this has been the smoothest and fastest and easiest problem that I’ve ever had fixed due to the company being efficient. Definitely recommended

John Watabe

a week ago

Nice people. But, loose connections and 2 lines going to the same circuit caused dangerous arcing in the panel they installed. Poor communication. No reply to repeated texts. Required calling a different electrician to fix the problems. There are better companies.

JR Yuen

a week ago

John Paul was great! Very accommodating.

ctaira T

2 weeks ago

Josiah from E I Electrical, Inc. was very professional and the service was great. Awesome place, will be using them again in the future for any electrical needs! 10/10 would recommend!

Raymee Sugihara

3 weeks ago

Excellent customer service, response time, fair pricing. Josiah was friendly, patient, knowledgeable and fixed our issue efficiently and effectively. We’ll definitely be using them again for electrical work.

Michael Tanaka

a month ago

John did an excellent job in replacing all of my circuit breakers in the panel box and outside box. He also changed one of my electrical outlet. He is very professional. I would recommend him to any customer who needs to do some electrical work.

Loriann Thompson

a month ago

I found E I electric online and I am beyond thrilled to have found them! Josiah was absolutely amazing! He was prompt and professional when diagnosing the problem with defunct outdoor electrical plugs. Thanks for your help. I will definitely be calling again if needed.

Jolene Kim

a month ago

I was surprised at the quick and efficient service from EI Electrical, Inc. Serviceman was on time and knowledgeable and friendly. I will definitely use them again.

Aaron Acosta

a month ago

They are very knowledgeable and quick to respond.

John Petrella

a month ago

On time. Personable and professional.