Overview:
Lawson Electric Co is an electrician service based in Dalton, GA. The company focuses on providing electrical work to residential clients.
Services Provided:
Electrical installations, repairs, and maintenance.
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Contact Information:
Phone: (706) 971-7889
Website: https://lawsonelectric.com/contact-us/lawson-electric-dalton/?utm_campaign=gmb&utm_medium=organic&utm_source=gmb
Customer Reviews and Sentiment:
Lawson Electric Co has a low rating of 3.2 stars based on 5 reviews.
Positive feedback is limited but highlighted by one satisfied customer.
Examples of positive reviews include:
“Union so you know it’s done right.” – Allen Coleman
However, negative sentiments are prevalent, focusing on poor communication and customer service.
Examples of negative reviews include:
“Both times I was told that the person in charge of scheduling would call me back…never had a call back either time.” – Eric Wilson
“Customer service is a lost art and phone etiquette is no longer important for some companies.” – Jason Stanley
Review Summary:
Positive Sentiments: Knowledgeable about the work being performed.
Negative Sentiments: Unresponsive customer service, communication issues, and unprofessional conduct noticed by customers.
Additional Ratings:
BirdEye: Not available.
Better Business Bureau (BBB): Not available.
Total Lead Smart Rating: 4.0
Conclusion:
Lawson Electric Co appears to offer a standard range of electrical services but has received significant criticism regarding customer service and communication. Prospective customers may want to consider these factors before engaging their services.
Member Since August 2024
Listing Id 406606