Overview:
Sams Electric is a reputable electrical service provider located in Columbus, GA, specializing in various electrical needs for residential and commercial clients. With a strong commitment to customer satisfaction, they are known for their prompt response and efficient service delivery.
Services Provided:
– Electrical repairs
– Electrical installations
– Meter base replacement
– Conduit upgrades
– Wiring for new construction
– Emergency electrical services
Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Contact Information:
Phone: (706) 561-6764
Website: http://www.sams-electric.com/
Customer Reviews and Sentiment:
Sams Electric has received a mix of positive and negative reviews across various platforms:
Google Reviews: 4.7 stars based on 29 reviews.
Positive feedback emphasizes their reliability, quick service, and effective communication. Customers appreciate their professionalism and the quality of work provided.
Examples of positive reviews include:
“I would highly recommend Sam’s Electric for your electrical needs… They stayed in constant contact and even sent pictures when completed!” – Nichole Glozier
“Excellent service today… He worked efficiently and quickly.” – Tiffany Royster
“We had a lot of work done… Service was great!” – Lisha Bush
One complaint highlights a serious issue with communication:
“Do not depend on this company… They do not show up when they say they will…” – Patrick Watson
Review Summary:
Positive Sentiments: Quick service, excellent communication, affordable pricing, high-quality work, and professional behavior.
Negative Sentiments: Communication issues leading to no-shows and a notable complaint regarding service consistency.
Additional Ratings:
BirdEye: 4.7 stars based on 29 reviews, reflecting a general satisfaction among the majority of customers.
Better Business Bureau (BBB): The business has a profile but is not accredited, with a BBB rating of NR (No Rating). There has been one complaint in the last three years regarding service reliability.
Total Lead Smart Rating: 7.5/10
Conclusion:
Sams Electric is a solid choice for electrical services in Columbus, GA, with many customers praising their rapid response and quality work. However, potential clients should carefully consider the mixed reviews related to service reliability before making a decision.
Member Since August 2024
Listing Id 404744