Brown Electrical Services in Atlanta, Georgia 30349

Brown Electrical Services

1897 Godby Rd, Atlanta, GA 30349

4.6 (32 reviews)

Overview:
Brown Electrical Services is an Atlanta-based electrician company located at 1897 Godby Rd, Atlanta, GA 30349. They specialize in a variety of electrical services tailored to both residential and commercial needs.

Services Provided:
– Electrical installations
– Electric vehicle charger installations
– Outlet repairs
– Fair pricing
– Fast response times
– Professional and knowledgeable technicians

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (404) 423-3931
Website: http://www.brown-electrical.com/

Customer Reviews and Sentiment:
Brown Electrical Services has received mixed reviews across various platforms.

Google Reviews: 4.6 stars based on 32 reviews.

Positive feedback highlights the company’s professionalism, punctuality, and quality of work. Customers have praised their timely responses and knowledgeable technicians.

Examples of positive reviews include:
“Top notch service.” – Gail Potts
“Best electric company I’ve dealt with in a long time.” – Asean Schmidt
“They responded blindingly quick, highly recommend them!” – Steve Shannon

However, some complaints indicate issues with communication and preparation, leading to customer dissatisfaction.

Examples of negative reviews include:
“Good communication but they were not prepared to install.” – Craig Eckstrom
“Never answered the phone.” – Kim W.

Review Summary:
Positive Sentiments: Professionalism, prompt service, knowledgeable technicians, and fair pricing.
Negative Sentiments: Communication issues, lack of preparedness, and some instances of overcharging.

Additional Ratings:
BirdEye: 4.6 stars based on 32 reviews, reflecting overall customer satisfaction despite occasional issues.
Total Lead Smart Rating: 7.5

Conclusion:
Brown Electrical Services appears to be a reliable electrical service provider in Atlanta, GA, known for their responsive and professional staff. However, potential customers should be aware of the mixed reviews and occasional communication issues before making a decision.

Member Since August 2024

Listing Id 394603

Contact Info

1897 Godby Rd, Atlanta, GA 30349
(404) 423-3931
Lead Smart Rating :
7.5/10.0

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Listing location

1897 Godby Rd, Atlanta, GA 30349

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Reviews

craig eckstrom

6 months ago

Good communication and Brown team was onTime. However, they were not prepared to install EV charger, did not have proper cable and conduit.

Gail Potts

8 months ago

top notch service

Myla Chapman

9 months ago

Tay was informative, professional, friendly.

Asean Schmidt

9 months ago

Best electric company I’ve dealt with in a long time. They were on time and fixed everything in a timely manner!!

Steve Shannon

10 months ago

They responded blindingly quick, they were extreamly professional. I highly recommend them and will definetly use them for future needs.

Brad Bullock

11 months ago

Great people to work with!! We have used Brown Electrical on several of our rental property with electrical issues. Highly recommend!!

Stephen Spencer

a year ago

I contracted them to install a new wire from my panel to an AC unit so that the AC company could complete their work. The day they were supposed to start no one showed up. I called the office and was given another start day and no one showed up again.

Kim W.

a year ago

I can’t fairly rate them. They never answered the phone (three weekend calls). Maybe thats good though, they are busy and high in demand.

Katrina Lay (whatnextk)

a year ago

Quick response to my web inquiry, easy to make appointment. The tech arrived promptly, he looked, suggested, and started work. In a few hours or less all electric outlets were working no more having to go outside opening the box. If I needed to reset the outlets the tech shows me what I needed to do, meaning he replace the one I had and put in new outlets. So not only was the Tech knowledgeable he was professional too. The prices were fair so if I need to have more work done in the future, I will give Brown Electrical Services a call. Yes, I would recommend Brown Electrical Services.

danielle knight

2 years ago

Overcharged my business to remove 4 ballast! Rude and unreasonable owner! He clearly stated that he overcharged me due to his technician coming out days prior to give me what was suppose to be a free estimate . I have 30 more locations that I need the same work done at , never again will I call this company. On a good note the two techs he sent were nice professional, on time and did a good job on the work .