Lightning Electric Inc. in West Palm Beach, Florida 33405

Lightning Electric Inc.

4810 Georgia Ave, West Palm Beach, FL 33405

4.4 (29 reviews)

Overview:
Lightning Electric Inc. is an established electrical contracting company located in West Palm Beach, FL. The business provides a variety of electrical services to meet residential and commercial needs, emphasizing customer service and professional workmanship.

Services Provided:
– Electrical installations
– Electrical repairs
– Troubleshooting electrical issues
– Customer service
– Kitchen remodel electrical work

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (866) 905-2323
Website: http://www.lightningelectricinc.com/

Customer Reviews and Sentiment:
Lightning Electric Inc. has received a mix of positive and negative reviews from customers:

Google Reviews: 4.4 stars based on 29 reviews.

Positive feedback highlights the professionalism, great customer service, and the skills of their technicians. Customers often mention their responsiveness and quality work.

Examples of positive reviews include:
“The service techs are amazing… we will have them back for our electrical needs.” – Madeleine Bush
“Outstanding in every regard… the culture of Lightning Electric is all about customer service.” – hunter hansen
“Great communication and response time, customer service is outstanding!” – Tashema Woodburn

Negative sentiments mainly revolve around issues with communication, aggressive driving from a technician, and difficulty in obtaining service after initial contact.

Examples of negative reviews include:
“I have now called 4 times… each time being told hopefully the on-call guy will call you back.” – Scott Huizenga
“The driver drove over the sidewalk… could hurt innocent people.” – Jus Candy

Review Summary:
Positive Sentiments: High-quality installations, responsive customer service, professional technicians, good communication.
Negative Sentiments: Communication issues, aggressive driving by a technician, unmet expectations in service follow-up.

Additional Ratings:
BirdEye: 4.4 stars based on 29 reviews, reflecting the overall customer satisfaction with noted communication issues.
Total Lead Smart Rating: 7.3

Conclusion:
Lightning Electric Inc. is a reliable electrical service provider in West Palm Beach, FL, praised for their professional staff and quality of work. However, potential customers should be aware of occasional communication issues and mixed reviews before making a decision.

Member Since August 2024

Listing Id 458428

Contact Info

4810 Georgia Ave, West Palm Beach, FL 33405
(866) 905-2323
Lead Smart Rating :
7.3/10.0

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4810 Georgia Ave, West Palm Beach, FL 33405

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Reviews

MADELEINE BUSH

a month ago

The service techs are amazing. They do a great job at listening to what the customer wants and needs we will have them back for our electrical needs

Jus Candy

3 months ago

Truck #121 was driving very aggressive in the shopping plaza i was shopping at in miramar..The driver drove over the side walk to go around me I don’t know it he was late for a appointment but he could hurt innocent people in a plaza driving on the side walk to pass someone I pray truck 121 never ends up to your house for repairs!!

Scott Huizenga

10 months ago

I got home today from work to find one room has no power, it’s also the room that controls my AC and internet. Called Lightning from the sticker on my breaker box. Have now called 4 times, each time being told “hopefully the on-call guy will call you back” by a different person.

Tashema Woodburn

a year ago

Great experience with Lightening Electric. Great communication and response time, they delivered as promised. Customer service is outstanding our installer Brad was great, very polite and knowledgeable. Price was unbeatable ! We would definitely recommend them and use again for any future electrical needs.

Charles Ciccarello

a year ago

So far not at all impressed I am on board of a condo community in south Florida. I asked this contractor over a month ago to give us a quotation for a project with at least $275,000 Still waiting

Eleasha Bailey

2 years ago

Hiring Lightning Electric for my kitchen remodel was the best decision I made in the entire remodel process! Jason was dedicated, positive, creative in his design and problem solving and incredibly skilled! I can’t say enough about working with this company! Customer for life!

hunter hansen

3 years ago

I cannot say enough good things about Lightning Electric. My wife and I have renovated and built new homes for over 20 years and can unequivocally say that Lightning Electric is outstanding in every regard. Purcell, the Service Mgr is extremely professional, polite, knowledgeable and prompt. Lenee, in his office mirrors those qualities in every detail. The culture of Lightning Electric is all about customer service. It truly shows. We recommend them for any electrical need, large or small. Hunter and Suzi Hansen

Peter Smith

3 years ago

I had a water softener installed yesterday but needed an electrician, the plumber that was doing my work Brantley and his Vice President Larry Of All Star Plumbing was also here and he recommend Lightning Electric. I gave them a call and they told me first thing tomorrow morning. They sent Technician Rob to do the work that was needed to make my water softener run smoothly. Rob, a very knowledgeable electrician performed magic on my wires and made it look like no electrician was ever here like he told me. I highly recommend Lightning Electric for all your electoral needs. I was going to do it myself but it was better to call a professional…

Russ Hopkinson, II

4 years ago

These guys came in quickly, were reasonably priced, and were totally ok with me adding a last minute item while the tech was here. Highly recommend

Todd Burger

4 years ago

Awesome company