Edd Helms Electric & Air Conditioning

Overview:
Edd Helms Electric & Air Conditioning is a well-established electrical and air conditioning service provider located in Sunrise, Florida. The company specializes in electrical services and HVAC solutions, serving both residential and commercial customers.

Services Provided:
– Electrical repairs and installations
– Air conditioning maintenance and repair
– Emergency services
– Routine maintenance

Hours of Operation:
Monday to Saturday, 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (954) 595-1600
Website: https://www.eddhelms.com/

Customer Reviews and Sentiment:
Edd Helms Electric & Air Conditioning holds a strong rating of 4.7 stars based on 213 reviews across various platforms.

Positive feedback emphasizes the company’s professionalism, quick response times, knowledgeable technicians, and overall quality of service.

Examples of positive reviews include:
“Jeff very professional, less than 10 minutes he found out the problem and fixed it.” – Diana Ramirez Holistic Realtor
“Emergency service, came within 30 minutes, went over and above.” – Daniel Sullivan
“I have been using Edd Helms for a very long time… simply great.” – Regina Siedentopf

However, a negative review highlights serious issues with air conditioning repairs, including inadequate installations leading to significant problems such as flooding.

Review Summary:
Positive Sentiments: Professionalism, friendly and knowledgeable technicians, quick response, thorough maintenance, and reliable service.
Negative Sentiments: Inconsistent quality in air conditioning service, unresolved issues with maintenance, and lack of customer support in emergencies.

Additional Ratings:
BirdEye: 4.7 stars based on 213 reviews, reflecting a strong overall customer satisfaction with some isolated complaints.
Better Business Bureau (BBB): The business has a profile with no complaints in the last three years and a BBB rating of A+.
Total Lead Smart Rating: 7.8

Conclusion:
Edd Helms Electric & Air Conditioning appears to be a reliable choice for electrical and HVAC services in Sunrise, FL, particularly recognized for their professionalism, rapid response, and quality of work. However, potential customers should keep in mind the negative feedback concerning air conditioning services and consider this when making their decision.