Overview:
Excel Electric LLC is a trusted electrical service provider located in Port St. Lucie, Florida. Known for their exceptional quality of work and professionalism, they offer a range of residential and commercial electrical services including generator installations, rewiring, and general electrical repairs. With a commitment to customer satisfaction, they have garnered a strong reputation in the community.
Services Provided:
– Generator installations and maintenance
– Electrical troubleshooting and repair
– Lighting installation and replacement
– Outlet installation and upgrades
– LED retrofitting
– Circuit breaker services
Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays
Contact Information:
Phone: (561) 459-8825
Website: www.excelelectricsouthflorida.com
Customer Reviews and Sentiment:
Excel Electric LLC has received a strong rating of 4.8 stars based on 239 reviews.
Positive feedback emphasizes the company’s quality of service, professionalism, and responsiveness. Customers frequently mention the technicians’ expertise and the high standards of workmanship.
Examples of positive reviews include:
“Everyone at Excel electric was very easy to work with and polite.” – Chrisoula Troukis
“Work was done promptly, well, and on average cost.” – Dameon Phantome
“Excel Electric does great work at an affordable price with top notch customer service.” – Clint Schubert
On the other hand, some complaints have arisen primarily regarding high prices. One customer noted the charges were exorbitant for simple tasks, which detracted from their overall satisfaction.
Negative feedback includes:
“Exorbitant prices…charged $360.00!” – Bob H.
“Outrageous prices!!!” – Martha Phillips
Review Summary:
Positive Sentiments: High-quality workmanship, professional service, friendly staff, prompt responses, and thorough explanations of work.
Negative Sentiments: High costs for services rendered and lack of upfront pricing information before servicing.
Additional Ratings:
BirdEye: 4.8 stars based on 239 reviews indicating a consistent level of customer satisfaction.
Better Business Bureau (BBB): The business has a profile with an NR (No Rating) status, reflecting that they are not currently accredited. They have had a few complaints, mostly related to pricing issues.
Total Lead Smart Rating: 8.2
Conclusion:
Excel Electric LLC stands out as a reliable provider of electrical services in Port St. Lucie, consistently praised for their workmanship and customer service. However, potential customers should be aware of the noted high pricing and seek clarification on costs before committing to services.
Member Since August 2024
Listing Id 441992