Johnson Electrical Services in Pensacola, Florida 32505

Johnson Electrical Services

5717 North W Street, Pensacola, FL 32505

4.2 (24 reviews)

Overview:
Johnson Electrical Services is a family-owned electrical contractor located in Pensacola, FL. The company specializes in various electrical services, including residential wiring, low-voltage installations, and general electrical repairs.

Services Provided:
– Residential electrical work
– Low-voltage installations
– Electrical repairs
– Troubleshooting and diagnostics
– Replacement of circuit breakers

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (850) 438-2188
Website: http://www.johnsonelectricse.com/

Customer Reviews and Sentiment:
Johnson Electrical Services has received a mix of positive and negative reviews across various platforms:

Google Reviews: 4.2 stars based on 24 reviews.

Positive feedback highlights the company’s professionalism, expertise, and friendly staff. Customers appreciated the quick service and quality workmanship.

Examples of positive reviews include:
“Friendly, professional, and extremely knowledgeable.” – John Bubenheim
“Great company to work with. Excellent staff.” – Vincent White
“Excellent work and service. Very friendly office staff.” – James B.

On the negative side, some reviews pointed out issues with communication and high service costs, leading to customer dissatisfaction.

Examples of negative reviews include:
“Super frustrating situation and a huge waste of our time.” – Tina Oakley
“An extra +$300 to replace a breaker switch is ridiculous.” – Cod G

Review Summary:
Positive Sentiments: Professionalism, expertise, fast service, friendly staff, and quality workmanship.
Negative Sentiments: Communication issues, high service costs, and delayed quotes.

Additional Ratings:
BirdEye: 4.2 stars based on 24 reviews, reflecting a consistent level of customer satisfaction.
Total Lead Smart Rating: 6.5/10. This rating considers the overall customer sentiment, quality of services, and the different experiences shared by clients.

Conclusion:
Johnson Electrical Services is a reputable option for electrical work in Pensacola, FL, known for its knowledgeable staff and quality service. However, potential customers should be mindful of the reported communication issues and high service costs when considering their services.

Member Since August 2024

Listing Id 440298

Contact Info

5717 North W Street, Pensacola, FL 32505
(850) 438-2188
Lead Smart Rating :
6.5/10.0

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5717 North W Street, Pensacola, FL 32505

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Reviews

John Bubenheim

a year ago

Friendly, professional, and extremely knowledgeable. They are doing all the electric and low-volt in my new house and their work is impeccable!

Tina Oakley

a year ago

Not sure what the heck is going on here but we had someone from Johnson come out and look at the work we needed done, that went very well. But then after 3 weeks of calling and emailing to try and get our quote, we finally gave up. The last time we tried calling, they hung up before even answering…twice. Super frustrating situation and a huge waste of our time. Really don’t appreciate that.

Mr Lofs

a year ago

Mr Johnson came out and recommended that I replace my outdoors CB box due to corrosion. When he was there he also mentioned that they would fix my outdoor light as well. They did the work, I am pleased with the final product. I would have liked them to fill the holes in the side of the house. One was 2.5” in diameter. The electricians ran out of time and did not look at the light. I called and the receptionist said they would notify Mr Johnson. I have never heard anything back. Like I said, I am satisfied with the work, but I paid $3,000. If I told a customer I would do something, I would do it. No matter how small.

Cod G

a year ago

The work they did was fine, and the people at the front desk are nice, but the cost of the service is insane. They replaced a breaker switch for me, since I couldn’t be home to do it myself. They charged me $598, to include a 4% charge for using a card, for Something that wouldn’t have cost me more than $100 to do myself. The service call itself was $225 which is high, but pretty common. An extra +$300 to replace a breaker switch is ridiculous. He didn’t even call to tell me how much it would cost. He just did it, and then sent the bill after. This is just stealing with extra steps.

Denise McMullen Robare

2 years ago

Very fast service and expertise. Thank you Barry and John.

Vincent White

3 years ago

Great company to work with. Excellent staff.

Vincent White

3 years ago

Excellent people to do business with.

James B.

3 years ago

Excellent work and service. Very friendly office staff and my electrician was helpful in explaining what I need and did not try and sell additional work I did not really need. Just a great overall experience!

Nancy Debrun

3 years ago

James went above and beyond. Personable. Explained everything. And got his work DONE… Please always send him…………

Amy Brewer

4 years ago

This family owned company takes incredible pride in providing trustworthy, accurate, and friendly work. I strongly recommend them to anyone in need of electrical work!