Overview:
Complete Electric is an electrical service provider located in Panama City, FL. The company specializes in a variety of electrical services, including installations, repairs, and maintenance. With a focus on customer satisfaction and professionalism, Complete Electric has built a reputation in the local community.
Services Provided:
– Electrical installations
– Electrical repairs
– Maintenance services
– Troubleshooting electrical issues
– Circuit installations
– Service entrance installations
Hours of Operation:
Monday to Friday: 8 AM to 5 PM
Closed on weekends
Contact Information:
Phone: (850) 258-4518
Website: http://www.iheartelectric.com/
Customer Reviews and Sentiment:
Complete Electric has received a mix of positive and negative reviews from customers, with an overall rating of 4.0 stars based on 18 reviews.
Positive feedback highlights the company’s professionalism, knowledge, and problem-solving abilities. Customers have particularly lauded the work of technician Eric Carlson, noting his expertise and punctuality.
Examples of positive reviews include:
“Eric Carlson did an amazing job… a true professional!” – M C
“Eric is a professional… Very good service and would recommend for any electrical installation work…” – Robert Kelly
“Honest, explained everything, and EXTREMELY knowledgeable…” – Victoria Williams
Negative reviews primarily focus on communication issues and unprofessionalism, particularly complaints about canceled appointments and lack of responsiveness.
Examples of negative reviews include:
“Unprofessional and can’t vouch for their work as they did none…” – thomas hightower
“I was finally able to schedule an appointment… I never saw or heard from Eric…” – Joe Bayba
Review Summary:
Positive Sentiments: Knowledgeable staff, professionalism, prompt service, effective problem-solving, and good communication with customers.
Negative Sentiments: Issues with communication, canceled appointments, unprofessional behavior, and lack of follow-up.
Additional Ratings:
BirdEye: 4.0 stars based on 18 reviews, reflecting a similar sentiment with some customers expressing dissatisfaction with service reliability.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been multiple complaints noted, primarily regarding service and communication issues.
Total Lead Smart Rating: 6.7
Conclusion:
Complete Electric serves as a capable option for electrical services in Panama City, FL, especially valued for the technical prowess and dedication of its staff. However, potential clients should be cautious of the complaints regarding communication and service consistency before making a decision.
Member Since August 2024
Listing Id 439476