Mikes Custom Electric Service

Jacqueline Salcines

2 weeks ago

sTEER CLEAR OF THIS COMPANY. REFUSES TO PROVIDE COPY OF ELECTRICIAN LICENSE AND INSURANCE AND DID A TERRIBLE JOB. Mike, your company Mike’s Custom Electric Service, Inc. (which to date you have never provided me a copy of your electrician license I requested twice) was hired by me to change out light fixtures in my office. We walked the entire perimeter of my office, outside and inside to determine the scope of the work and based on that you quoted me close to $5,000.00 . I had purchased the light fixtures already and was unsure of how they would look. You advised that you would change only the 6 hallway lights and would wait for my approval. Despite your stating this with my employees present, your staff changed the office lights everywhere with lights that were never approved by me, and which you never waited for me to give the OK. Then you were upset that I did not like them and tried to get me to pay the $2400 for your mistake. You kept complaining about having to drive around town to get the fixture I wanted which was a simple HALO light that is sold everywhere including Home Depot. Tired of hearing you complain, I actually went ahead and bought them for you from amazon and got them delivered the following day by 5 AM. When I asked you to come in the next day to finish the job since I had clients coming in and it was supposed to be a 2-3 day project, you refused. You stated it was Friday and preferred to send your workers elsewhere. I had to wait 4 more days for your workers to then come on Monday and disrupt my office and clients that were scheduled. You said you completed the job and not only left huge amounts of debris and dust everywhere without so merely as sweeping or vacuuming, but worse, the job was so sloppy. You not only tore through my sheetrock in the ceiling, requiring me to hire and pay a second person to come and repair what you did, you left the majority of the lights loose, and dangling. One even fell down and almost hit me on the head. Moreover, the colors are mismatched having left some lights white, some lights yellow. When I sent you the picture of not only this light that fell but all the others that were done incorrectly and not secure to the ceiling, your response was that you were going to show me what was going on. Shouldnt this be addressed at the time you are actually installing the lights? If there is an issue and the light is not going to come out as planned specially if you are charging close to $5,000, shouldnt the customer be told so that they can make a decision if they want to continue or choose another option? And the work outside of changing floodlights was never even started, yet you claimed the work was complete and the outside was merely troubleshooting to see what lights were out. I already knew what lights were out when I hired you. I even repeatedly asked for a copy of your license and insurance and you downright refused to provide it. That alone is cause for concern when you cant even produce your license when asked. All in all, Mike’s Custom Electric Service, Inc was the worst decision I made to change the lights at my office. I ended up paying not only for the lights I had to buy myself on Amazon, which were part of his quote, but had to hire another person to come and repair all the sheetrock and the lights that were left loose and dangling, costing me another $600 dollars. I would never recommend Mike Thomas nor his company Mike’s Custom Electric Service, Inc. to do any electrical work period.

Dasha Dvoyakovskaia

5 months ago

I highly recommend Mike and his team for any electrical needs. They were punctual, professional, and extremely knowledgeable. They efficiently completed our requests with attention to detail and used high-quality materials. Above all, they are friendly and explain things great, the whole experience was stress-free. Thank you 🙏 …

Barry Rosen

6 months ago

On time, professional, and fair priced. Mike diagnosed my electrical problems quickly and offered various options for repair while explaining the pros and cons of each. I couldn’t ask for more. Ill be using Mikes Custom Electric for all my future electrical needs

Franziska Klostermyer

9 months ago

Really impressed with Mike, he is extremely knowledgeable and gets the job done! Couldn’t be happier with the work he did. Thank you Mike!!

Jessica Boudreaux

11 months ago

I bought a very large medicine cabinet with integrated lighting that I needed hung. Due to weight I knew that it would be a challenge to install, but their team came prepared and got the job done professionally!

Mary U

a year ago

So far we have had a great experience with all our electrical projects done around the house. We mostly worked with Ariel’s team and they really went above and beyond to help us as first time homeowners and also give us additional recommendations and advice for around the house. They installed additional plugs and circuits which we originally wanted, but then also lots of things behind the scenes to fix the mess of the previous homeowners. Thank you!

Info Sales

a year ago

Called Mike’s and paid them to come in and fix a machine that we are having an electrical problem with. After blowing two transformers while they were here trying to get the machine working, they left and informed us that they needed to order another transformer. That was on May 17 and It is now October 17. They either don’t answer the phone, tell you they are going get back to you or the last excuse was that it slipped through the cracks. I would not recommend calling this company if you need something done in a timely matter because we are still waiting.

samantha peluso

2 years ago

I had made an appointment for 7:30 am with this company for after I got home from work. I had told them I worked night shift and they said they could make me their first appointment so I could go to sleep after. I agreed. So after work, I waited and no one showed up. I contacted them around 8:30 to see when they would be getting here. They responded saying they were having “vehicle troubles” and that they could come later in the day. They asked when I would wake up so that they could come to my house and I told them 3 pm. They said just to shoot them a text when I wake up and they’ll head towards me, which I thought was very nice of them. I contacted them when I woke up that afternoon and they never responded and never showed up. I never write reviews, but this was very disappointing and a big waste of time. Do not recommend.

L D

2 years ago

Mike is amazing! OMG, came in contact with him through a friend who referred me to him and spoke very highly of his professionalism and ability to quickly and efficiently solve electrical problems. I called Mike in the morning and he showed up in the afternoon. That alone was impressive. I totally recomend him.

Judson Cohen

3 years ago

Mike’s Custom Electric is outstanding. They installed outdoor lighting for my yard and repaired patio pool area lighting. They were knowledgeable and efficient and I highly recommend them!