Overview:
Hobbs Electric is an electrical services company located in Melbourne, FL. The company offers a range of electrical solutions for both residential and commercial needs, focusing on professionalism and quality service.
Services Provided:
– Electrical repairs
– Generator installation
– Lighting installation
– Circuit diagnostics
– Residential and commercial electrical work
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Contact Information:
Phone: (321) 723-5434
Website: http://www.hobbs-electric.com/
Customer Reviews and Sentiment:
Hobbs Electric has received a mix of positive and negative reviews across several platforms:
Google Reviews: 4.0 stars based on 26 reviews.
Positive feedback primarily praises the company’s timely service and professional staff. Customers have expressed high satisfaction with the quality of work and the helpfulness of the team.
Examples of positive reviews include:
“As much as electrical work is not my favorite thing to pay for Hobbs has always been a painless experience.” – Molly Wilson
“Very professional, helpful and patient. Definitely recommend them.” – Mike Hodges
“Have used since 1991 and have been extremely satisfied.” – Leslie Vann
However, negative feedback mentions poor service experiences, particularly regarding communication and job execution.
Examples of negative reviews include:
“Poor service. Was charged 3 times for a diagnosis that should have taken one trip.” – Jordan Rabb
“The work was very sloppy and would not pass inspection.” – Chris Griffin
Review Summary:
Positive Sentiments: Timeliness, professionalism, quality of work, helpfulness.
Negative Sentiments: Issues with service quality, poor communication, lack of responsiveness to complaints.
Additional Ratings:
BirdEye: 4.0 stars based on 26 reviews, indicating a similar balance of customer satisfaction but with notable service issues.
Better Business Bureau (BBB): The business has a profile but is not accredited, with a BBB rating of NR (No Rating). There have been two complaints in the last three years regarding communications and service quality.
Total Lead Smart Rating: 6.5
Conclusion:
Hobbs Electric presents itself as a capable choice for electrical services in Melbourne, FL, with many satisfied customers praising the team’s professionalism and quality of work. However, potential clients should be aware of the varying reviews and the concerns regarding service quality and communication before making a decision.
Member Since August 2024
Listing Id 430689