Durham & Sons in Melbourne, Florida 32935

Durham & Sons

1947 N Harbor City Blvd, Melbourne, FL 32935

4.9 (1219 reviews)

Overview:
Durham & Sons is a highly-rated HVAC contractor and electrician located in Melbourne, FL. With over 1,200 reviews and a stellar reputation, they provide a range of services including air conditioning repair, installation, and maintenance, as well as electrical services.

Services Provided:
– Air conditioning installation
– HVAC maintenance and repair
– Electrical services
– Prompt and courteous customer service
– Problem resolution

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (321) 259-2665
Website: https://www.durhamandsons.com/?utm_source=google&utm_medium=organic&utm_campaign=gbp

Customer Reviews and Sentiment:
Google Reviews: 4.9 stars based on 1,219 reviews.

Positive feedback emphasizes the company’s promptness, professionalism, and quality of service. Customers repeatedly highlight their efficient issue resolution and courteous technicians.

Examples of positive reviews include:
“Eric was on time, courteous and Professional.” – Jane Thornton
“Super service. Would not consider switching.” – Deborah/Vincent Singley
“They provided courteous and efficient service at a reasonable price.” – GiGi Rugg

A noted complaint was about a technician arriving late for an appointment, although they performed well once on-site.

Review Summary:
Positive Sentiments: High-quality service, professionalism, prompt response, effective problem-solving, and courteous staff.
Negative Sentiments: Instances of tardiness without prior notice.

Additional Ratings:
BirdEye: 4.9 stars based on 1,219 reviews, showing consistent customer satisfaction.
Better Business Bureau (BBB): No negative reports noted; overall positive sentiment reflected across multiple platforms.
Total Lead Smart Rating: 9.2

Conclusion:
Durham & Sons stands out as a top choice for HVAC and electrical services in Melbourne, FL, with a strong reputation for quality work and customer satisfaction. While the occasional tardiness has been reported, the overwhelming positive feedback makes them a reliable option for both emergency and routine services.

Member Since August 2024

Listing Id 430707

Contact Info

1947 N Harbor City Blvd, Melbourne, FL 32935
(321) 259-2665
Lead Smart Rating :
9.2/10.0

Get A Quote Claim

Listing location

1947 N Harbor City Blvd, Melbourne, FL 32935

Get Direction

Reviews

Jane Thornton

a day ago

Eric from Durham AC came to check our AC. He was on time, courteous and Professional. He was able to pinpoint and resolve our problem. We will definitely recommend Durham AC.

Deborah/Vincent Singley

a day ago

They come when you call and provide super service. We have dealt with Durham from the beginning of ownership. Would not consider switching.

GiGi Rugg

a day ago

Another super job by Durham & Sons. As always they provided courteous and efficient service at a reasonable price; there’s a reason Durham & Sons is the only company I ever call for repairs, service, and maintenance.

Isabel Sullivan

2 days ago

Durham & Sons installed my HVAC system several years ago and handled it very professionally. They were meticulous in handling every detail. This recent service was a semi- annual maintenance check. Clean bill of health for the system.

N S

2 days ago

Very prompt, respectful service. (I mention respect bc I’ve had people come to fix the ac, and they closed my own door on me and never spoke to me and just started doing things.) Ryan was very understanding when he came and I couldn’t answer the door right away due to work. I’ve been fighting with this unit for years with the people who installed it because the warranty was with them, and ultimately, they could never get to the root cause. This was before all the issues with the roof happened. As a result, I was skeptical that Durham & Sons would be able to figure out the issue. Ryan came and, within the 30 min timeframe, was able to tell me what was going on with it. It was a death sentence. He showed me the damage and was happening. I’m quite confident that it isn’t just because “i need a new a/c” due to the other reviews that show they have found and repaired root causes. They have my trust and will most likely, once I complete my end, will ask them for help with the replacement. Greatly appreciated they were able to come out right away and worked with my unpredictable availability. Had an issue with the service payment, and he was prompt with the refund. Zach, furthermore, took his time with me to answer all the questions I had and gave me a plan of action and an awareness of what the ballpark would be. Gratefully, he gave me ideas on what to do in the meantime to stay cool.

A Daubendiek

2 days ago

Aside from being 45 minutes late for our 8AM appointment, Eric was very courteous and professional. Found and fixed the leaky AC duct and left us cool as a cucumber. Late was the only issue.

Henry Jackson

2 days ago

He did an excellent job! I was happy with the service.

John Bradt

3 days ago

Another great experience with the best A/C company in Brevard County….have used them for years and you should too….

David Friedland

4 days ago

I was very pleased with the prompt, courteous, effective, and reasonably priced service Durham and Sons offered on their first visit to our property to repair a leaking your handler. I’d like to get on their regular maintenance schedule, but their business is too good at the moment to allow that. The technician gave us some good advice for preventing and treating future problems in the meantime. I recommend this firm.

George S

5 days ago

If you live on the beachside, you know you have to have an Air Conditioning company on speed dial! Well Durham and Sons are the best in town. Efficient customer service, rapid response times, and quality service. We are customers for life.