Overview:
Biggerstaff Electric is an electrician service based in Lehigh Acres, FL. The company is known for providing a range of electrical services with a focus on customer satisfaction and quality workmanship.
Services Provided:
– Residential electrical services
– Installation of lighting fixtures
– Electrical repairs and maintenance
– Honest and fair quotes
– Customer service support
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Contact Information:
Phone: (239) 368-6363
Customer Reviews and Sentiment:
Biggerstaff Electric has received a mix of positive and negative reviews across various platforms:
Google Reviews: 4.5 stars based on 14 reviews.
Positive feedback emphasizes the company’s knowledge, promptness, and high-quality service. Customers appreciate the professionalism of the staff and their genuine care for customers.
Examples of positive reviews include:
“Knowledgeable and prompt service.” – Susan Bezy
“They are GREAT! and actually saved us some money.” – harris allen
“I highly recommend Biggerstaff Electric.” – Tiffany T
Negative feedback highlights issues with communication and service completion. One customer reported dissatisfaction with the attitude of workers and incomplete work performed.
Examples of negative reviews include:
“complete waste of time.” – bobby cross
“I am very disappointed in the attitude of the workers.” – William Scott
Review Summary:
Positive Sentiments: Knowledgeable staff, prompt service, high-quality work, genuine customer care, and honest quotes.
Negative Sentiments: Issues with communication, incomplete work, and unsatisfactory customer service experiences.
Additional Ratings:
BirdEye: 4.5 stars based on 14 reviews, reflecting a similar trend of customer satisfaction with some complaints.
Better Business Bureau (BBB): The business has no listed complaints, though their accreditation status isn’t specified.
Total Lead Smart Rating: 7.8
Conclusion:
Biggerstaff Electric is a generally reliable choice for electrical services in Lehigh Acres, FL, noted for their professionalism and customer-centric approach. However, potential customers should be cautious of occasional communication issues and ensure clarity on project requirements before proceeding.
Member Since August 2024
Listing Id 425908