Collier Electric Company of Fort Myers, Inc.

Overview:
Collier Electric Company of Fort Myers, Inc. is an established electrician service located in Fort Myers, Florida. The company offers a variety of electrical services and has built a reputation within the community for handling both residential and commercial electrical needs.

Services Provided:
– Electrical installation
– Electrical repair
– Wiring for commercial buildings
– Customer service and support

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (239) 275-7888
Website: http://www.collierelectricfm.com/

Customer Reviews and Sentiment:
Collier Electric Company has received mixed feedback across various platforms:

Google Reviews: 3.9 stars based on 12 reviews.

Positive reviews emphasize their professionalism, quality work, and timely service, with customers appreciating the efficient teamwork demonstrated in emergencies. Examples of positive reviews include:
“This company has the best customer service you will experience in all of Ft. Myers…” – Carrie Pellicer
“Glenn and Brian and the team…came through in a major crisis.” – Mark Strubbe
“Very professional, experienced, expert workmanship.” – Lisa Miller

Negative feedback points to issues with customer communication and reliability, with several customers noting a lack of follow-up and no-shows for scheduled appointments. Complaints include:
“These clowns won’t even give you a call back…” – John Tanner
“Terrible, no communication and constantly would not show up.” – Moist Scissors
“Very poorly managed.” – Yidier Villafruela

Review Summary:
Positive Sentiments: Professional service, effective teamwork in emergencies, quality workmanship, and good customer service.
Negative Sentiments: Poor communication, reliability issues, and management complaints.

Additional Ratings:
BirdEye: 3.9 stars based on 12 reviews, reflecting a similar trend of satisfaction tinged with service reliability issues.
Better Business Bureau (BBB): The business has a profile but is not accredited, with a rating of NR (No Rating). There have been complaints regarding communication and customer service.
Total Lead Smart Rating: 5.5

Conclusion:
Collier Electric Company of Fort Myers, Inc. provides reliable electrical services in Fort Myers, FL, with notable strengths in customer service and effective emergency response. However, potential customers should consider the mixed reviews regarding communication and reliability when making their decision.