Mountain Brothers Electric Co in Wheat Ridge, Colorado 80033

Mountain Brothers Electric Co

4395 Pierson St, Wheat Ridge, CO 80033

4.3 (6 reviews)

Overview:
Mountain Brothers Electric Co is an electrician service located in Wheat Ridge, CO. Known for their long-standing service, the company provides a variety of electrical services including repairs and installations for both residential and commercial clients.

Services Provided:
– Electrical repairs
– Electrical installations
– Rewiring
– Customer support

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (303) 422-6777

Customer Reviews and Sentiment:
Mountain Brothers Electric Co has received a mix of reviews across various platforms:

Google Reviews: 4.3 stars based on 6 reviews.

Positive feedback highlights the company’s great customer service, quality work, and fair pricing. Customers have mentioned the helpfulness of the staff and timely service.

Examples of positive reviews include:
“Great service!” – Renee Cornell
“Quality Electrical at a fair price.” – Tim Heisler
“They appeared on time, worked quickly, did excellent work.” – William Soucy

However, one reviewer shared a negative experience regarding customer service, specifically mentioning communication issues over billing and unreturned voicemails.

The complaints indicate a discrepancy in customer service, particularly related to follow-up communication and handling of billing inquiries.

Review Summary:
Positive Sentiments: Great service, quality of work, fairness in pricing, helpful staff.
Negative Sentiments: Poor communication regarding billing, unresolved customer service issues, and lack of responsiveness.

Additional Ratings:
BirdEye: 4.3 stars based on 6 reviews, corresponding to overall customer satisfaction but featuring a notable negative experience affecting the company’s reputation.

Total Lead Smart Rating: 6.5

Conclusion:
Mountain Brothers Electric Co appears to be a solid option for electrical services in Wheat Ridge, CO, appreciated for their quality work and affordable pricing. However, potential clients should consider the mixed reviews, especially regarding customer service interactions, before making a decision.

Member Since August 2024

Listing Id 458694

Contact Info

4395 Pierson St, Wheat Ridge, CO 80033
(303) 422-6777
Lead Smart Rating :
6.5/10.0

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Listing location

4395 Pierson St, Wheat Ridge, CO 80033

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Reviews

Renee Cornell

9 months ago

Great service

Heather Warner-Gonzales

3 years ago

Had both parts for hubby’s chipper, staff very helpful if they can’t find it they find someone who does

Bryce Cook

5 years ago

My father has used this company for over two decades. Connie, Grant and Dan are awesome.

Tim Heisler

7 years ago

Quality Electrical at a fair price.

John Mountain

7 years ago

Two Electricians came out to do rewiring for a condo complex. In my unit, they found among other issues in the ceiling, two bad wall outlets. They rewired them in less than 15 minutes. They were clean and quick. For that, I was impressed and will give them a higher than 1 star rating. I asked them what they thought damage was and they couldn’t come up with a number, since the work was contracted out. I was surprised to personally get a bill for 90.00 a few weeks later from the company, without an estimate and without having contracted them myself, i was interested to know more on the breakdown of charges. When calling to inquire the first three times, each time I left unreturned voicemails. When at random I reached Connie, she responded angrily, and hung up on me. I went to visit them, to see if anyone else there runs the show. After three visits at random times between 9 AM and noon, the office was vacant. I wound up leaving the check and invoice with their neighbor company, since the net 30 timeline had hit. Hands down, this is the worst customer service experience I’ve ever encountered.

William Soucy

9 years ago

I had a quote from MBE that was very reasonable. They were referred by a co-worker. The appeared on time, worked quickly, did excellent work and cleaned up after themselves. I would recommend them highly to anyone needing excellent reasonably priced work.