Overview:
Rocky Mountain Electric is an electrical services company located in Colorado Springs, CO. They provide a range of electrical services to residential and commercial customers, known for their professionalism and efficiency in troubleshooting and installation.
Services Provided:
– Residential electrical installations
– Troubleshooting electrical issues
– Outdoor receptacle installation
– Service upgrades (water heaters and generators)
– Custom circuit installations
Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Contact Information:
Phone: (719) 229-6633
Website: http://rockymountainelectric.org/
Customer Reviews and Sentiment:
Rocky Mountain Electric has received favorable reviews overall, with a rating of 4.2 stars based on 68 reviews.
Positive feedback emphasizes their responsiveness, professionalism, and effective solutions to electrical problems. Customers appreciate the quality of the work and the integrity of the pricing without upselling.
Examples of positive reviews include:
– “ABSOLUTE BEST QUALITY ELECTRICIANS AROUND. THANK YOU JASON KELLY AND TEAM!” – Dani Lynn
– “They were incredible… Very professional company!” – Branden Kruis
– “Jason was very considerate and accommodating… Highly recommend Rocky Mountain Electric!” – Jaclyn Lam
However, there are some negative sentiments regarding customer service. A customer mentioned an unprofessional experience with a representative at an apartment complex, which impacted their perception of the company.
Examples of negative reviews include:
– “Whoever worked the apartments in Pueblo yesterday was a complete jerk… Complete jerk and very unprofessional. Be better.” – Joshua Gardner
Review Summary:
Positive Sentiments: Responsive service, professionalism, good workmanship, reasonable pricing.
Negative Sentiments: Occasional unprofessional behavior from staff, specifically noted by some customers.
Additional Ratings:
BirdEye: 4.2 stars based on 68 reviews, indicating consistent customer satisfaction.
Better Business Bureau (BBB): Not provided.
Total Lead Smart Rating: 7.5
Conclusion:
Rocky Mountain Electric appears to be a solid option for electrical services in Colorado Springs. They are recognized for their quality workmanship and prompt response. However, potential customers should consider the mixed feedback regarding customer service experiences before engaging their services.
Member Since August 2024
Listing Id 404344