Overview:
Save Home Heat is a highly-rated HVAC contractor located in Boulder, Colorado. The company specializes in heating, ventilation, and air conditioning services, including installations and repairs, and has built a strong reputation for quality service.
Services Provided:
– HVAC installations (e.g., mini-split systems, air conditioning units)
– HVAC repair and maintenance
– Thermostat installations
– Plumbing services (e.g., tankless water heater flush)
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Contact Information:
Phone: (303) 562-2328
Website: https://savehomeheat.com/
Customer Reviews and Sentiment:
Google Reviews: 4.9 stars based on 652 reviews.
Positive feedback highlights the professionalism, communication, prompt service, and expertise of the technicians. Customers specifically appreciate the thorough explanations during service and timely responses.
Examples of positive reviews include:
“Chris, Sky, other Chris, Matthew and Jake were very communicative, on time, professional…” – Carolyn
“Amazing service. Honest company. Great communication and prompt.” – Meghan Ellis
“Save Home Heat has been friendly, prompt, responsive, helpful and knowledgeable.” – Will Baird
The complaint reflects a negative experience regarding miscommunication and unexpected charges after a service, leading to customer dissatisfaction.
Review Summary:
Positive Sentiments: Professionalism, effective communication, prompt service, knowledgeable staff, and thorough work.
Negative Sentiments: Miscommunication on charges and unresolved complaints regarding service authorization.
Additional Ratings:
BirdEye: 4.9 stars based on 652 reviews, indicating strong customer satisfaction despite isolated complaints.
Better Business Bureau (BBB): The business has a profile and is accredited with a BBB rating of A+. There is one complaint recorded in the last three years.
Total Lead Smart Rating: 8.5
Conclusion:
Save Home Heat is a reliable choice for HVAC services in Boulder, CO, offering high-quality work and excellent customer service. However, potential customers should be cautious about service authorization and ensure clear communication with the technicians before proceeding with repairs.
Member Since August 2024
Listing Id 398454