Alpha Omega Electric in Santa Cruz, California 95062

Alpha Omega Electric

2257 Juan Pablo Ln, Santa Cruz, CA 95062

4.8 (81 reviews)

Overview:
Alpha Omega Electric is a reputable electrical service provider located in Santa Cruz, CA. With a focus on both residential and commercial electrical needs, they are known for their professionalism, timely service, and comprehensive solutions for various electrical issues.

Services Provided:
– Electrical repairs
– Installation of EV charging stations
– Whole house surge protection
– Wiring upgrades and troubleshooting
– Lighting fixture repairs

Hours of Operation:
Monday to Friday: 8 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (831) 346-3001
Website: https://www.alphaomegaelectric.org/?utm_source=GMB

Customer Reviews and Sentiment:
Alpha Omega Electric has a strong overall rating of 4.8 stars based on 81 reviews.

Positive feedback emphasizes the company’s professionalism, efficiency, and the high quality of their work. Customers have been particularly pleased with the skills of their electricians and the ability to solve complex electrical problems quickly.
Examples of positive reviews include:
“Juan came and fixed our old and confusing wiring in record time…” – Keegan McGuire
“They are highly competent, communicative, friendly and professional…” – Corey Bengisu
“Good service, very professional.” – Chase Park

Some concerns from customers involve billing discrepancies and issues with communication, leading to dissatisfaction.
Examples of negative reviews include:
“Charged me for work not completed…” – Jerry Garcia
“We agreed upon a price and it changed when they came out…” – Serenity Waterz

Review Summary:
Positive Sentiments: Professional electricians, quick problem resolution, high-quality workmanship, good communication.
Negative Sentiments: Billing issues, some complaints about ownership honesty.

Additional Ratings:
BirdEye: 4.8 stars based on 81 reviews, showcasing overall customer satisfaction.
Better Business Bureau (BBB): The business has a profile but not accredited, with an NR (No Rating) due to unresolved complaints.

Total Lead Smart Rating: 7.5

Conclusion:
Alpha Omega Electric stands out as a reliable electrical service provider in Santa Cruz, CA. They have garnered a reputation for their professional service and ability to efficiently resolve electrical issues. However, potential customers should remain aware of the billing concerns and mixed sentiments in some reviews.

Member Since August 2024

Listing Id 448365

Contact Info

2257 Juan Pablo Ln, Santa Cruz, CA 95062
(831) 346-3001
Lead Smart Rating :
7.5/10.0

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2257 Juan Pablo Ln, Santa Cruz, CA 95062

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Reviews

Chase Park

3 months ago

Good service , very professional

Jerry Garcia

5 months ago

Charged me e for work not completed. Also tried to work on my house without my permission.

Keegan McGuire

10 months ago

I will only be going to Alpha Omega Electric moving forward. Everything from the scheduling to appointment was incredible. Juan came and fixed our old and confusing wiring in record time. I can’t express how relieved I feel with my entire experience. Request Juan if he’s available, I’m overjoyed with how well this company runs the show. We’ve been chasing this electrical problem down for a long time and Juan got it dialed within an hour appointment window. Thank you again to the whole team.

Dmitry Borodaenko

11 months ago

Relied on AOE twice now, first to fix a damaged power socket, second to install an EV charging station. Both times, they were timely, professional, and saved me a lot of hassle and money by offering good advice, steering me away risky and expensive solutions, and completing the job on time, on budget, and with minimal disruption to my existing electrical setup. Needless to say, everything they’ve installed for me just works.

Crystal Stone

a year ago

I have had the pleasure to work with AOE twice, once for my new home, and once for my business. I plan on working with them for every electrical need currently and in the future. The level of detail and professionalism alone is enough to make that an easy decision. However, they went above and beyond what would be considered great service. A level of ethical commitment that is rarely experienced any field.

Robert Cartwright

2 years ago

Job completed in half hour.worker friendly and professional.Other two companies clueless about problem.

Scott F

2 years ago

Had an issue with grounding and GFI outlets. Juan and Ian arrived same day. Very knowledge electricians and solved our issue…great service!!

Corey Bengisu

2 years ago

They installed a whole house surge protector, replaced the 50 year old main breaker panel and ground wire and grid attachment point, and repaired a couple of light fixtures. Their service made our house safer and solved multiple electrical issues which have plagued us for years. They are highly competent, communicative, friendly and professional. I highly recommend them and will contact them for future electrical projects.

Serenity Waterz

2 years ago

We agreed upon a price and it changed when they came out. They tried to miss-bill me twice. Watch your bill and their hours. They have the best best best employees but it appears a dishonest owner.

the Gnose

2 years ago

These guys are awesome: puntual, professional, and a pleasure to work with