Electric Heroes in Concord, California 94518

Electric Heroes

2201 Smith Ln, Concord, CA 94518

4.8 (92 reviews)

Overview:
Electric Heroes is an electrician service based in Concord, CA. The company specializes in a variety of electrical services, providing efficient, professional, and reliable solutions to meet their customers’ needs.

Services Provided:
– Electrical installations
– Outlet installation (including car chargers)
– General electrical repairs
– Competitive pricing
– Professional and fast service

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (925) 298-0163
Website: www.electricheroes.net

Customer Reviews and Sentiment:
Electric Heroes has garnered a strong reputation with a rating of 4.8 stars from 92 reviews, reflecting mostly positive feedback, though with some critical remarks.

Positive feedback highlights their promptness, professionalism, efficiency, and competitive pricing. Notable reviews include:
“These guys were prompt and got the job done quick and efficient, for a great price, highly recommend!” – Kevin Bass JR.
“I’ve used EH for a number of electrical issues and they’ve been thorough and professional each time.” – Chris Kinnard

However, a complaint mentions dissatisfaction regarding the cost and quality of service:
“Charging $350 for a 10 min job, I at least expected a quality product being used. This is so disappointing.” – Avinash Katamreddy

Review Summary:
Positive Sentiments: Prompt service, professional behavior, efficient work, competitive pricing.
Negative Sentiments: High costs for certain jobs, concerns over workmanship quality on specific installations.

Additional Ratings:
BirdEye: 4.8 stars based on 92 reviews, indicating sustained customer satisfaction.
Better Business Bureau (BBB): The business has a profile with no complaints noted.
Total Lead Smart Rating: 8.5/10

Conclusion:
Electric Heroes appears to be a reliable choice for electrical services in Concord, CA, known for their professional service and competitive pricing. However, potential customers should carefully consider the mixed feedback regarding pricing and quality to ensure their expectations align with the services provided.

Member Since August 2024

Listing Id 405059

Contact Info

2201 Smith Ln, Concord, CA 94518
(925) 298-0163
Lead Smart Rating :
8.5/10.0

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Listing location

2201 Smith Ln, Concord, CA 94518

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Reviews

Kevin Bass JR.

3 months ago

These guys were prompt and got the job done quick and efficient, for a great price, highly recommend!

Merle Healer

a year ago

Matt did a good job and very professional. Good company and good worker. Thanks

Chris Kinnard

a year ago

I’ve used EH for a number of electrical issues and they’ve been thorough and professional each time. I recommend them to everyone I speak to who needs electrical work done!

Avinash Katamreddy

a year ago

I put up a request in yelp for car charger Nema1450 outlet installation which was already pre-wired. Electric heros sent me a quote, called my and checked the pre wiring through a video call and finally scheduled an appointment. They said it would cost $350, which I thought was too expensive. But since the reviews were good, and didn’t want to take risk with installing myself, I took the offer. They arrived on time and installed quickly. It was a 5-10 min job and charged me $350. I also asked if it was a industrial grade outlet and he said yes. Now it’s been a year, and recently noticed that the charging has stopped. I was also not able to unplug the connector. I tried to unscrew and noticed that the outlet has melted. The outlet does’nt look like it was industrial grade and it was some cheap $15 leviton outlet. I regret getting it installed with electric heros. Charging $350 for a 10 min job, I atleast expected a quality product being used. This is so disappointing, and would not recommend Electric heros who wants quality and peace of mind.

Srinath Hosur

a year ago

Very happy – their quality of work is great. Very competitive pricing. They have not yet picked up some of the trash but promised that they would do it soon – hopefully they are prompt in this as with the installation.

robert sohn

a year ago

Jesus was efficient and know what he was doing and fixed the problem that My previous contractor Blackstone couldn’t fix it although they broke it.

Kate Mata

a year ago

Professional and fast service. The technician fixed the issue on the visit. And they were willing and able to work with my schedule. I’ll be using them again.

Dan Eiseman

a year ago

Great service Great prices Would highly recommend.

Karan Jhaveri

a year ago

Robert was courteous and honest in explaining the project and his pricing. They did a top notch job, left the site clean and accommodated my schedule. Their communication and punctuality could improve though.

Felipe Rodriguez

a year ago

The technician was on time and he finished in a timely manner