Super Electric in Phoenix, Arizona 85008

Super Electric

4640 E McDowell Rd, Phoenix, AZ 85008

4.6 (301 reviews)

Overview:
Super Electric is an electrician service based in Phoenix, AZ, offering a range of electrical solutions to both residential and commercial clients. Renowned for their punctuality and knowledgeable technicians, the company aims to provide efficient and reliable service to its customers.

Services Provided:
– Electrical repairs
– Electrical installations
– Outlet and receptacle replacements
– Troubleshooting electrical issues
– Comprehensive home electrical inspections

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (602) 904-6842
Website: https://getsuperservice.com/

Customer Reviews and Sentiment:
Super Electric has received a mix of feedback from its customers:

Google Reviews: 4.6 stars based on 301 reviews.

Positive reviews emphasize the company’s professionalism, punctuality, and the expertise of their technicians. Customers have highlighted the ability of staff members to diagnose problems effectively and provide prompt solutions.

Examples of positive reviews include:
“Joe from Super Electric and Angel were fantastic. I would recommend this company time and time again.” – Maryfaye Larner
“Raul is very knowledgeable and professional… I was thankful for what he did thus far.” – Carla Jackson-Morris
“Pricing was very competitive, communication was excellent, on time and a very professional installation crew.” – Richard Crain

However, there are some negative sentiments noted as well. A few customers reported issues with communication and responsiveness.

Examples of negative reviews include:
“This company fell off the face of the earth. 15 calls no answer or return calls.” – Wyatt
“Spam in my email you had one chance.” – Marshall Cypress

Review Summary:
Positive Sentiments: Professionalism, punctuality, knowledgeable technicians, effective problem-solving, competitive pricing.
Negative Sentiments: Poor communication, unresponsive customer service.

Additional Ratings:
BirdEye: 4.6 stars based on 301 reviews, indicating a generally positive trend despite some negative feedback.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been no recent complaints noted.
Total Lead Smart Rating: 7.8

Conclusion:
Super Electric appears to be a solid choice for electrical services in Phoenix, AZ, recognized for their knowledgeable staff and overall professionalism. However, potential customers should take note of the mixed reviews regarding communication and responsiveness before making a decision.

Member Since August 2024

Listing Id 440895

Contact Info

4640 E McDowell Rd, Phoenix, AZ 85008
(602) 904-6842
Lead Smart Rating :
7.8/10.0

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Listing location

4640 E McDowell Rd, Phoenix, AZ 85008

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Reviews

wyatt

a month ago

This company fell off the face of the earth. 15 calls no answer or return calls. Super electric out of business and this number took me to a company that wants $250 for a quote. lol

Marshall Cypress

a year ago

spam in my email you had one chance.

Maryfaye Larner

2 years ago

Joe from Super Electric and Angel were fantastic. I would recommend this company time and time again. Thank you for your help. The house is still cool 😎

Jo Ann Pellini

2 years ago

There have been so many technicians that have been scheduled for work that provide a window of time promised, but always show up at the tail-end of the window. Abigail came out slightly before 8am. She evaluated the situation, outlet by outlet until she found a burnt-out receptacle. Abigail was the third technician from the third contractor, to come out, but the first to actually look at the physical outlet. She showed me the problem and quickly replaced the damaged socket. The posted review I saw for Super E was spot-on. We have been wrestling with this problem for over a month, and Abigail found it in less than an hour. If ratings above a 5 were available, she would get one! Thanks for sending her.

Carla Jackson-Morris

2 years ago

Raul is very knowledgeable and professional. He looks young, but his knowledge is such as an old man. Personality is jovial and kind, represents very well. I was thankful for what he did thus far.

Jen Fleming

2 years ago

My team was great. They were very knowledgeable efficient and patient with all of my questions¡

Kyle Houser

2 years ago

Open ground on receptacles that I couldn’t find and Raul fixed it super fast! Request Raul, as he is polite, knowledgeable, and a great worker. Give him a raise!!!! He deserves one.

Steve Coates

2 years ago

Joe was outstanding! Explained everything & finished the tasks promptly. We will be using this company & tech again!

Caela M.

2 years ago

Estimator on time and thorough. Very polite and responsive, trustworthy. Waiting for customer feedback before proceeding.

Richard Crain

2 years ago

I rarely give reviews unless the service is bad,, however this team very much impressed my wife and me. Pricing was very competitive, communication was excellent, on time and a very professional installation crew. My down time was minimal, and the finished product was great. I have been in contracting for 45 years and Super Electric is one of the best contractors I have worked with. I would whole heartedly recommend them for your electrical needs.