Overview:
Firefly Electric and Solar is a reputable electrician company located in Gilbert, AZ. They specialize in a variety of electrical services, including outlet repairs, fixture installations, and general electrical troubleshooting. With a strong community presence and positive feedback, they cater to both residential and commercial clients.
Services Provided:
– Outlet repairs
– GFCI outlet replacements
– Fixture installations
– Electrical inspections
– Troubleshooting and maintenance
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on Saturdays and Sundays
Contact Information:
Phone: (480) 329-8483
Website: https://fireflyelectricaz.com/?utm_source=google&utm_medium=organic&utm_campaign=gbp
Customer Reviews and Sentiment:
Firefly Electric and Solar has received predominantly positive reviews, achieving a 4.9-star rating based on 202 reviews.
Positive feedback emphasizes the company’s professionalism, timely service, and excellent communication. Customers have praised specific technicians for their effective problem-solving skills and affordable pricing.
Examples of positive reviews include:
“Ryan did a great job, communication was wonderful. Just all around a great experience!” – Megan and Jesse Brown
“Professional, thorough, did a great job at a fair price.” – David Schroeder
“I had the best experience…found the issue was only a $125 and 15 minute fix.” – April Burke
Negative feedback points to isolated incidents of poor service and lack of communication.
Example of a negative review:
“The electrician that came to service us was ill-prepared…This job has taken three days to do.” – Linda Bratspir
Review Summary:
Positive Sentiments: Professional and timely service, effective communication, fair pricing, knowledgeable technicians.
Negative Sentiments: Occasional service delays, poor preparation by some technicians, and miscommunication regarding appointment times.
Additional Ratings:
BirdEye: 4.9 stars based on 202 reviews, reflecting strong customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating).
Total Lead Smart Rating: 8.5
Conclusion:
Firefly Electric and Solar is a highly regarded choice for electrical services in Gilbert, AZ, known for their skilled technicians and customer-focused approach. Potential clients should be aware of the occasional service hiccups, but overall, they can expect a positive experience based on the majority of customer feedback.
Member Since August 2024
Listing Id 414613