Douglas Cooling and Heating in Pelham, Alabama 35124

Douglas Cooling and Heating

8752 Helena Rd, Pelham, AL 35124

4.8 (92 reviews)

Overview:
Douglas Cooling and Heating is a professional HVAC contractor located in Pelham, Alabama. The company specializes in heating, ventilation, and air conditioning services, providing solutions for both residential and commercial clients.

Services Provided:
– HVAC installation and repair
– Multi-zone system adjustments
– AC servicing
– Generator maintenance

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (205) 421-3908
Website: https://www.douglascoolingandheating.com/

Customer Reviews and Sentiment:
Douglas Cooling and Heating has received highly positive feedback, reflected in its rating of 4.8 stars based on 92 reviews.

Positive reviews highlight the company’s professionalism, punctuality, and quality of workmanship. Customers have noted the technicians’ attentiveness and respect for their homes, alongside effective communication throughout the service.

Examples of positive reviews include:
“Jamie and Jacob just left… They were incredibly professional and very aware of my sleeping baby.” – David Stewart
“Repair men were on time, polite and respectful.” – Monica Esman
“Great experience… they were on time, tidy and very communicative.” – L Rich

However, there was a notable negative sentiment regarding pricing:
“360 dollars for a 25 dollar part I would die from the heat before I ever call again.” – Mark Patrick

Review Summary:
Positive Sentiments: Professionalism, timely service, high-quality work, effective communication, and thorough clean-up.
Negative Sentiments: High pricing for specific parts and services.

Additional Ratings:
BirdEye: 4.8 stars based on 92 reviews, showcasing consistent customer satisfaction.
Total Lead Smart Rating: 8.5

Conclusion:
Douglas Cooling and Heating is a trusted choice for HVAC services in Pelham, AL, known for its skilled technicians and quality service. Potential customers may want to inquire about pricing details to ensure satisfaction, but overall the company remains highly recommended based on numerous positive customer experiences.

Member Since August 2024

Listing Id 440176

Contact Info

8752 Helena Rd, Pelham, AL 35124
(205) 421-3908
Lead Smart Rating :
8.5/10.0

Get A Quote Claim

Listing location

8752 Helena Rd, Pelham, AL 35124

Get Direction

Reviews

David Stewart

22 hours ago

Jamie and Jacob just left after adding two zones to my multi-zone Mitsubishi system. They were incredibly professional and very aware of my sleeping baby, keeping noise to a minimum. They kept us informed whenever they needed to use noise-making tools. It was great to see the craft and enthusiasm they have for their work with Douglas Cooling and Heating. I could not recommend them enough.

Monica Esman

5 days ago

Repair men were on time, polite and respectful. Finished the job in a timely manner and cleaned up after themselves.

Clare Johnson

6 days ago

Great service from Douglas! Highly recommend! Jeremy was prompt and courteous.

L Rich

6 days ago

Great experience, seemed fairly priced, they were on time, tidy and very communicative. Definitely will use again.

Ja Morrow

2 weeks ago

Jeremy from Douglas is always able to fix our problem. He quickly identifies the issue and quickly gets the job done. I would highly recommend his services !

aj blount

3 weeks ago

Jeremy did an amazing job with the install of the Halo 5 system. Very professional and gave great advice. Thank you.

Timmy tim

2 months ago

Jake came out and was extremely polite and very knowledgeable..called before hand to let me know he was on his way ..highly recommend this group

Mark Patrick

10 months ago

360 dollars for a 25 dollar part I would die from the heat before I ever call again

David Stewart

a year ago

This company knows quality, Jonathan just left after servicing our Mitsubishi Multi Zone system. Extremely professional with very reasonable pricing for the level of expertise needed to work on these systems. Highly recommend and will be recommending them to others who are looking for a ductless systems!

Donna Wilson

a year ago

I have been using Douglas Cooling & Heating (KS Services) for about 7 years. They are the only people I call for my service needs. They have worked on my AC and Generator and have never disappointed me. Technicians always explain the problem and they are always on time. Never have had a problem with anyone working there. In the future, I will need a new AC/Heat unit and they will be the company I call.