Overview:
A-1 Electric is an electrical service provider located in Madison, AL. The company specializes in residential electrical work, including installation, repair, and general electrical maintenance.
Services Provided:
– Residential electrical installation
– Wiring for lighting and fixtures
– Outdoor electrical work (such as fans and outlets)
– Troubleshooting electrical issues
– Electrical maintenance and repairs
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on Saturdays and Sundays
Contact Information:
Phone: (256) 325-5284
Customer Reviews and Sentiment:
A-1 Electric has received mixed reviews across various platforms:
Google Reviews: 4.0 stars based on 8 reviews.
Positive sentiments emphasize the professionalism, thoroughness, and quality of work completed by the technicians. Customers appreciated the responsiveness of the company and the dedication of its staff to resolving issues.
Examples of positive reviews include:
“I had issues with the wiring in my new home… A-1 sent out one of their electrical supervisors. He replaced an outlet for me and… I’m more than satisfied with the results.” – Larry Jay
“They wired outdoor fan, LED lights… Very professional, on time, and clean job… Highly recommend this company.” – Gayle Maner
Negative feedback highlights issues with customer service and responsivity regarding warranty claims and unresolved electrical problems.
Examples of negative reviews include:
“I had several warranty repair visits… The manager/owner was extremely rude… I will never call this company for any electrical issues again.” – Ellen Simard
“A-1 is the electrical contractor for the new construction… Completely unacceptable workmanship.” – Brenda Maris
Review Summary:
Positive Sentiments: Professionalism, quality work, responsive staff, thorough job completion, customer satisfaction.
Negative Sentiments: Poor customer service, unresolved warranty issues, management complaints.
Additional Ratings:
BirdEye: 4.0 stars based on 8 reviews, indicating a consistent level of customer satisfaction with some concerns raised.
Total Lead Smart Rating: 5.5
Conclusion:
A-1 Electric has a solid reputation for its quality of work and professionalism; however, potential clients should be cautious of mixed reviews regarding customer service and warranty management before proceeding.
Member Since August 2024
Listing Id 428857