Del City in Menomonee Falls, Wisconsin 53051

Del City

N85W12545 Westbrook Crossing, Menomonee Falls, WI 53051

4.2 (38 reviews)

Overview:
Del City is an electrical supply store located in Menomonee Falls, WI. The company specializes in providing various electrical components and supplies, focusing on customer service and fast shipping.

Services Provided:
– Online ordering of electrical supplies
– Fast shipping
– Quality customer service
– Inventory includes connectors, wire, and other electrical components

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (800) 654-4757
Website: http://www.delcity.net/

Customer Reviews and Sentiment:
Del City has received a range of reviews, with a current rating of 4.2 stars based on 38 reviews.

Positive feedback praises the company for its efficient service and quality products. Customers have noted fast processing and the availability of parts.

Examples of positive reviews include:
“Great place with quality products.” – Craig Leonhardt
“Shipping was fast.” – Brent Brock
“Every order I’ve placed has arrived quickly.” – Scott Campbell

Conversely, several customers expressed dissatisfaction with order fulfillment and customer service:
“I ordered 3 items, two were sent and one was put on backorder… this place was a very bad experience.” – Greg
“The prices seem good if the customer service was better… highly unorganized.” – Jacob Hutkowski

Review Summary:
Positive Sentiments: Fast service, quality products, responsive customer service, good prices.
Negative Sentiments: Issues with backordered items, communication breakdowns, unorganized order processing.

Additional Ratings:
BirdEye: 4.2 stars based on 38 reviews, reflecting a consistent level of satisfaction among many customers, though some issues persist.
Total Lead Smart Rating: 6.5

Conclusion:
Del City appears to be a viable option for electrical supplies in Menomonee Falls, WI, well-regarded for its quick service and diverse inventory. However, potential customers should be vigilant about order accuracy and customer service based on the mixed reviews experienced by some users.

Member Since August 2024

Listing Id 430959

Contact Info

N85W12545 Westbrook Crossing, Menomonee Falls, WI 53051
(800) 654-4757
Lead Smart Rating :
6.5/10.0

Get A Quote Claim

Listing location

N85W12545 Westbrook Crossing, Menomonee Falls, WI 53051

Get Direction

Reviews

Greg

3 weeks ago

I ordered 3 items, two were sent and one was put on backorder. Well they didn’t put it on backorder, they never intended to ship it. I have not received the last item because they don’t want to pay the shipping charges. So now the other two items cost me more per item because of this deceit. BEWARE, IF YOU ORDER FROM THEM AND SOMETHING DOESN’T COME AND THEY PUT IT ON BACKORDER YOU WILL NOT GET THAT ITEM. THEY WILL JUST FORGET ABOUT YOU!!! BEWARE OF THIS BAD COMPANY. Not to mention one of the items was wrong too. This place was a very bad experience. STAY AWAY, ALL THE OTHER REVIEWS MUST BE FAKE!!! Update: They must have read my review, so they did send the last item w/o additional shipping charges. But I feel like I would have never gotten it if had not been for this review. Besides, there was no communication at all about being sorry for the delay, how soon it will be in, etc.etc. The last item just showed up in my mailbox 2 months later.

Henry Novosad

a year ago

Super fast to unload. Got here one hour before apt. I got door right away and they immediately started to unload me.

Will6890 0

a year ago

Ordered 100 x10qty connectors, recieved only 100 connectors (Total was $90 or .43ea). Called and asked why I recieved only 100, when the unit of measure is 10 (100×10=1000). The price for 1000 seemed correct. Called and was told regular butt splices heat shrink connectors are $.43 each, not per 10. Having to spend $10 to return what I shouldn’t have to.

Craig Leonhardt

3 years ago

Great place with quality products. Order online and you won’t be disappointed with the quality and customer service.

Joseph Fuentes

4 years ago

if your delivering here shipping and receiving are on OLD ORCHARD Rd

Jacob Hutkowski

5 years ago

The prices seem good if the customer service was better, first order had 3 items on backorder but website says they had them when I order so I call and the indeed do have all three items so she says they will ship all items left that were backordered. Apparently this place is a joke and highly unorganized, cause I got 2 of the items and another backorder after I was told they had everything this time. I suggest ordering from a reputable company like WAYTEK.

Brent Brock

6 years ago

Found what I was looking for. No one had it, But DEL CITY had it. shipping was fast.

vic & donna crane

6 years ago

Fast service and the right parts the first time GOOD JOB !!

Scott Campbell

6 years ago

I’m fairly new to Del City but every order I’ve placed has arrived quickly and no mistakes. Fair prices and high quality products definitely gets a 5 star from me.

tom kidd

6 years ago

Had everything I was looking for good price They even followed up with a phone call very professional seem to be very concerned about the customer Thanks Tom