Motors & Controls Corporation

Overview:
Motors & Controls Corporation is an electrical supply store located in Olympia, WA. The business specializes in providing electrical components and supplies, particularly for industrial motor controls. It is recognized for its knowledgeable staff and customer service.

Services Provided:
– Electrical supply for industrial motor controls
– Customer assistance with electrical issues
– Component testing and advice

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (360) 438-3447
Website: https://www.motors-controls.com/

Customer Reviews and Sentiment:
Motors & Controls Corporation has a positive reputation with mixed reviews across various platforms:

Google Reviews: 4.5 stars based on 11 reviews.

Positive feedback emphasizes the store’s helpfulness, knowledge, and customer service. Customers appreciate the staff’s willingness to assist even with complex issues.

Examples of positive reviews include:
“Super helpful, fast, friendly” – Pothga Phillips
“Customer service, courtesy, and knowledge are unmatched!” – Jon Swink
“Super helpful people, they are friendly and easy going.” – Alea Jensen

The negative sentiment comes from a specific complaint regarding a delayed order that led to customer dissatisfaction.

Negative review example:
“It would only have taken a phone call to prevent this. No phone call.” – Frank Davies

Review Summary:
Positive Sentiments: Helpful staff, fast service, knowledgeable assistance, and friendly atmosphere.
Negative Sentiments: Issues with order processing and communication.

Additional Ratings:
BirdEye: 4.5 stars based on 11 reviews, reflecting a trend of customer satisfaction.
Total Lead Smart Rating: 7.5

Conclusion:
Motors & Controls Corporation stands out as a reliable electrical supply store in Olympia, WA, known for its customer service and knowledgeable staff. However, prospective customers should note the mixed reviews and be cautious regarding order processing times.