City Electric Supply Williamsburg in Williamsburg, Virginia 23188

City Electric Supply Williamsburg

3317 Venture Ln A, Williamsburg, VA 23188

4.3 (15 reviews)

Overview:
City Electric Supply Williamsburg is an electrical supply store located in Williamsburg, VA. The company specializes in providing a wide range of electrical supplies and equipment, catering primarily to contractors and homeowners.

Services Provided:
– Retail of electrical supplies
– Customer assistance and product recommendations
– Special orders for products not in stock
– Knowledgeable staff offering instruction and support

Hours of Operation:
Monday to Friday 7 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (757) 345-2375
Website: http://www.cityelectricsupply.com/branch/507

Customer Reviews and Sentiment:
City Electric Supply Williamsburg has received generally positive reviews across various platforms:

Google Reviews: 4.3 stars based on 15 reviews.

Positive feedback emphasizes the store’s knowledgeable staff, particularly Vinny, who is praised for his exceptional customer service, professionalism, and efficiency in helping customers find the right products.

Examples of positive reviews include:
“Vinny is truly a blessing… very knowledgeable and goes above and beyond.” – Daniel Todorovic
“I know very little about electrical work… Vincent walked me through how to change an electrical outlet.” – Houston Aaron
“This place hands down was the best customer service I have received in a very long time.” – Sharhonda Jones

The complaint highlighted issues with orders and customer service experiences, reflecting a contrast in customer experiences.

Review Summary:
Positive Sentiments: Knowledgeable, helpful staff, exceptional customer service, efficient assistance, and wide product availability.
Negative Sentiments: Previous issues with service and order fulfillment.

Additional Ratings:
BirdEye: 4.3 stars based on 15 reviews, indicating a similar trend of customer satisfaction with some isolated complaints.
Total Lead Smart Rating: 8.1

Conclusion:
City Electric Supply Williamsburg is a reliable choice for electrical supplies in Williamsburg, VA. The company is noted for its experienced and helpful staff, particularly in assisting customers with their needs. Potential customers may appreciate the strong customer service reputation, although they should be aware of past complaints regarding order issues.

Member Since August 2024

Listing Id 459140

Contact Info

3317 Venture Ln A, Williamsburg, VA 23188
(757) 345-2375
Lead Smart Rating :
8.1/10.0

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Listing location

3317 Venture Ln A, Williamsburg, VA 23188

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Reviews

Daniel Todorovic

a year ago

The young gentleman Vinny that works the counter is truly a blessing . He is very knowledgeable and goes above a beyond to make explain products and help you find what you’re looking for in timely and efficient manner . He is very personable and is my reason why I choose City electric when I need any electrical supplies while in Williamsburg . Employees like this are very hard to find now days and you guys are lucky to have him as I see many other supply houses struggling just having people come to work every day . As an electrical contractor I am at supply houses almost daily and Vinny makes my trips much faster efficient and more enjoyable .

Houston Aaron

a year ago

I know very little about electrical work as a home owner. Vincent walked me through how to change an electrical outlet out. He was very nice and understanding. I will go back here for any other electrical needs first.

William Smith

a year ago

Very helpfull recommend going to them for whatever you need if they dont have it theyvwill order it for you

Mike P

2 years ago

I can say, this place was awesome to deal with. The staff at CES definitely exceeded my expectations with professionalism, knowledge and reliability. Bill, Tyler, Michael and Vincent set the bar. Vincent was especially exceptional. His prior knowledge of the electrical field aided in his professionalism and knowledge which made his assistance paramount. Thanks again!

Johnson Johnson

2 years ago

I went to this electrical supply house completely unaware of what I was doing and one of their employees Vinny who I can only hope Is a manager was absolutely above and beyond helpful not only that he took extra time to help me find a better price to keep my lighting purchases within my budget I could not be more pleased with my experience at city electric and especially with Vinny

Sharhonda Jones

3 years ago

This place hands down was the best customer service I have received in a very long time. The staff greeted me soon as I came in. Michael was very formative and caring and understanding. He even made me a fresh pot of coffee. I highly recommend this place to anyone looking to get the best care with any of your electrical needs.

jack sturde

4 years ago

Hey solar power lovers–I just learned that City is carrying solar panels and products IN STOCK. They were as cheep as I could find anywhere on line, and saved me over $300 in shipping on 12 solar panels! There’s a salesman in the City group; I forgot his name but he was an installer for years and knows his stuff. I forget his name, but they’ll know. Nice guy! Bless you City!

Daniel Smith

6 years ago

Not happy with their service. They haven’t been good with our orders or how they treat their customers.

Doug Dixon

6 years ago

I needed an odd size breaker and they had it in stock. Their competitors did not.

David Lawson

12 years ago

I have never been to City Electric but have purchaced products from them by their salesman Red . He has been very professional and and sold me what I needed for my auto repair shop and not what he wanted me to but. When i had issues with the product he warranted it out without any problem. Ihave recommended them to friend and will continue to use them.