City Electric Supply Downtown San Antonio

Overview:
City Electric Supply Downtown San Antonio, located at 1422 W Poplar St, San Antonio, TX, is an electrical supply store offering a range of products and services to meet the needs of both professionals and DIY enthusiasts. Known for its knowledgeable staff and customer-centric approach, the store has established a solid reputation in the local community.

Services Provided:
– Electrical supplies
– Customer assistance and guidance
– Project support for non-professionals

Hours of Operation:
Monday to Friday 7 AM to 5 PM

Contact Information:
Phone: (210) 785-2832
Website: http://www.cityelectricsupply.com/branch/476

Customer Reviews and Sentiment:
City Electric Supply has received generally positive reviews across various platforms:

Google Reviews: 4.6 stars based on 24 reviews.

Positive feedback emphasizes the exceptional customer service provided by staff members. Customers have praised the knowledgeable employees, their willingness to assist, and the overall helpful atmosphere in the store.

Examples of positive reviews include:
“Above and beyond service every time.” – Ric James
“Great service and price.” – Benjamin Harvey
“Friendly service…” – Jorge and Katy Palomino

However, there is at least one notable complaint about customer service experiences:
“Bad customer service on the phone.” – Domingo Flores

Review Summary:
Positive Sentiments: Knowledgeable staff, excellent customer service, helpful guidance, and a friendly atmosphere.
Negative Sentiments: Instances of poor customer service, particularly related to phone support.

Additional Ratings:
BirdEye: 4.6 stars based on 24 reviews, indicating a strong overall satisfaction among customers with a few isolated complaints.
Total Lead Smart Rating: 8.0

Conclusion:
City Electric Supply Downtown San Antonio appears to be a reliable choice for electrical supplies, praised for its knowledgeable and friendly staff. While most reviews are very positive, potential customers should be aware of some concerns related to phone customer service.