Border States

Overview:
Border States is an electrical supply store located in Lubbock, TX. The company provides a range of electrical supplies and offers services related to unloading materials for contractors and professionals in the electrical industry.

Services Provided:
– Electrical supply sales
– Quick unloading services
– Customer support for product inquiries

Hours of Operation:
Monday to Friday: 9 AM to 5 PM
Closed on Saturday and Sunday

Contact Information:
Phone: (806) 765-5741
Website: https://locations.borderstates.com/lubbock-texas/

Customer Reviews and Sentiment:
Border States has received mixed reviews across various platforms:

Google Reviews: 4.1 stars based on 27 reviews.

Positive feedback highlights the store’s quick unloading services and customer service. Customers appreciate the availability of a wide range of electrical supplies.

Examples of positive reviews include:
“Excellent place to unload, it came with 11 rolls and it didn’t take even 20 minutes, perfect.” – Ernesto Veloso
“Very quick turnaround if they don’t have the parts in stock. Highly recommend!” – rey gutierrez

The complaints mainly focus on slow unloading times and poor service during deliveries.

Negative feedback includes:
“17 hours to unload 7 small bundles of conduit is ridiculous.” – Eric Baker
“Worthless on support or warranty… all they have is excuses.” – Colton L

Review Summary:
Positive Sentiments: Quick unloading, excellent service, good selection of products.
Negative Sentiments: Slow unloading times, unprofessional handling of deliveries, issues with warranty support.

Additional Ratings:
BirdEye: 4.1 stars based on 27 reviews, reflecting a similar trend of customer satisfaction with occasional service delays.
Total Lead Smart Rating: 5.6

Conclusion:
Border States is a reliable choice for electrical supplies in Lubbock, TX, particularly noted for their quick unloading service and product availability. However, potential customers should be aware of the mixed reviews, especially regarding delivery experiences and warranty support, before making a decision.