Overview:
Williams Electric Supply is an electrical supply store located at 2824 W Market St, Johnson City, TN. With a robust inventory of lighting products and electrical supplies, the company aims to serve homeowners, contractors, and developers alike.
Services Provided:
– Electrical supply products
– Lighting products
– Wiring and repair parts
– Certified electrician consultation
Hours of Operation:
Monday to Friday: 8 AM to 5 PM
Saturday: 8 AM to 12 PM
Closed on Sundays
Contact Information:
Phone: (423) 926-1119
Website: http://www.williamselectricsupply.com/
Customer Reviews and Sentiment:
Williams Electric Supply has a balanced rating with feedback indicating both strengths and weaknesses.
Google Reviews: 4.2 stars based on 75 reviews.
Positive feedback praises the knowledgeable and friendly staff, as well as the wide selection of products.
Examples of positive reviews include:
“Very friendly staff that is knowledgeable.” – David Michel
“Those guys will hook u up with whatever your electrical problem is.” – Milford “Mitt” Britton
“We needed to repair a 60 year old front door lamp. They had the exact repair part needed.” – Ross DeStafeno
On the other end, negative sentiments point towards poor customer service experiences, particularly related to handling returns and disagreements over pricing.
Examples of negative reviews include:
“I will never do business here again.” – Sam Light
“What a rude arrogant person.” – Steve Collins
“Scammers. Don’t come here.” – Tyler MM
Review Summary:
Positive Sentiments: Friendly and knowledgeable staff, extensive product range, helpful for repairs.
Negative Sentiments: Poor customer service experiences, issues with returns, and rude interactions reported by multiple customers.
Additional Ratings:
BirdEye: 4.2 stars based on 75 reviews, reflecting similar trends in customer satisfaction with noted issues.
Total Lead Smart Rating: 5.5
Conclusion:
Williams Electric Supply appears to be a viable option for electrical supplies in Johnson City, TN, particularly valued for its product range and knowledgeable staff. However, potential customers should be aware of the mixed customer experiences, especially regarding service issues before proceeding with their purchases.
Member Since August 2024
Listing Id 421501