Scott Electric Lawrenceville in Pittsburgh, Pennsylvania 15201

Scott Electric Lawrenceville

24 39th St, Pittsburgh, PA 15201

4.3 (35 reviews)

Overview:
Scott Electric Lawrenceville is an electrical supply store located in Pittsburgh, PA, known for offering a variety of electrical products and supplies for both professionals and DIY enthusiasts. The store has built a reputation for its selection and helpful staff while serving the local community.

Services Provided:
– Electrical supplies
– Customer service support
– Business accounts for discounts
– Special orders for hard-to-find items

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (412) 687-5000
Website: http://www.scottelectricusa.com/

Customer Reviews and Sentiment:
Scott Electric Lawrenceville has received mixed reviews across multiple platforms:

Google Reviews: 4.3 stars based on 35 reviews.

Positive feedback emphasizes the store’s helpful staff, good prices, and a wide selection of products. Customers have highlighted experiences with friendly service and reliable availability of materials.

Examples of positive reviews include:
“Everyone was so helpful & went above & beyond to help me.” – KVL
“They are the best electrical supplier around.” – Anna Ojanen
“Always has what I need, when I need it.” – Matthew Murphy

Negative feedback focuses on issues with customer service, especially regarding phone orders and incorrect deliveries. Some reviews indicate a lack of professionalism from certain staff members.

Example of a negative review:
“Zero customer service skills.” – Richard B
“I wish I could give this 0 stars…they sent a wrong order.” – DJ Snooze

Review Summary:
Positive Sentiments: Helpful staff, good selection of products, reliable service, and fair pricing.
Negative Sentiments: Poor customer service from some staff members, issues with order accuracy, and communication problems.

Additional Ratings:
BirdEye: 4.3 stars based on 35 reviews, reflecting a balance of customer satisfaction mixed with service concerns.
Total Lead Smart Rating: 6.5

Conclusion:
Scott Electric Lawrenceville is a reputable electrical supply store in Pittsburgh, PA, praised for its helpfulness and product selection. However, potential customers should be aware of the mixed reviews regarding customer service and order accuracy before visiting.

Member Since August 2024

Listing Id 441133

Contact Info

24 39th St, Pittsburgh, PA 15201
(412) 687-5000
Lead Smart Rating :
6.5/10.0

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Listing location

24 39th St, Pittsburgh, PA 15201

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Reviews

KVL

9 months ago

Went into Scott Electric, Lawrenceville today, looking for a special light bulb. First time I’ve ever been, I had such a good experience. Everyone was so helpful & went above & beyond to help me. I can’t say enough good things. Thanks to Dylan & Jason who assisted me & everyone in the office & beyond. Was so happy I stopped. Thanks again! Glad you are part of the community here in Lawrenceville 🙂

scanman 67

a year ago

Don’t waste your time buying anything here. These guys can’t even put together a credit card sale over the phone. Stone age mentality..

Anna Ojanen

a year ago

They are the best electrical supplier around. Their prices are good, they have a great selection, extremely friendly staff (in all departments) and they clearly work hard to provide the best for their customers.

Lauren Cesnalis (Lc100baby)

a year ago

Reliable and trustworthy. Anything electrical you can get here. You get a bigger discount if you open a business account with them.

Richard B

a year ago

The most miserable, and arrogent sales reps and tool room reps you will find at any supply house in Western PA. Zero customer service skills. When most electricians in the area joke about having to “deal” with going here, you know you have a major problem. The ladies in the office/billing are wonderful and the only redeeming aspect.

Ryan Bonacci

a year ago

My #1 supply house.

Matthew Murphy

a year ago

Always has what I need, when I need it. Fast and great service every time.

DJ Snooze

2 years ago

I wish I could give this 0 stars. Every single day for 6 months they sent a wrong order. We have yet to receive an order with the correct contents in it and today they crossed the line. I had a generator job and material totaled $417. When my office girl got there they gave a price of over $500. We proceeded to remove some of the material off of the the list to shrink the price because they only brought $500 cash. Then after a rude encounter I heard on the phone they left at 4:59 sprinting out of the door refusing to help her after giving her the wrong material. I have yet to see Scott electric do a good job. P.S. it took 45 minutes for them to get 6 items and for it to still be a bang up job.

Domenic Slayton

2 years ago

I went here a couple times to pick up materials needed for the job. I went on my own time today to look at their selection of tools and was very impressed with what they had. The staff was very friendly on helping me pick out the right flashlight and took their time to care about the customers.

Robert Smith

2 years ago

Called ahead and placed my order went picked it up no problems