Graybar in Allentown, Pennsylvania 18103

Graybar

2060 Vultee St, Allentown, PA 18103

4.1 (12 reviews)

Overview:
Graybar is an electrical supply store located in Allentown, PA. It specializes in providing a wide range of electrical products and services, catering primarily to professionals in the construction and maintenance industries.

Services Provided:
– Electrical supplies
– Telecommunications equipment
– Timely deliveries
– Customer support and consultations

Hours of Operation:
Monday to Friday 7 AM to 5 PM
Closed on Saturdays and Sundays

Contact Information:
Phone: (484) 538-2400
Website: https://www.graybar.com/store-finder?utm_source=rioseo&utm_medium=organic&utm_content=google-locations&utm_campaign=rioseo-ALPA&cm_mmc=rioseo:organic-_-google-_-locations-_-ALPA

Customer Reviews and Sentiment:
Graybar has received mixed reviews across various platforms, with an overall rating of 4.1 stars based on 12 reviews.

Positive feedback highlights the store’s extensive product selection, excellent customer service, and knowledgeable staff.

Examples of positive reviews include:
“This place will go over and above to supply its customers with the electrical and com data…” – Jay Beidelman
“Great service.” – John Hunsberger
“Great place helped me out of a bind I was in. Nice that they’re open earlier.” – Roy Ott

Conversely, some complaints indicate issues with staff knowledge and customer service, particularly at this specific location.

Negative examples from reviews include:
“Employees at the counter have zero knowledge about basic conduit…” – Larry Martin II
“Poorly run and managed… no one answers the phone…” – Jeff Slowek

Review Summary:
Positive Sentiments: Large product selection, timely deliveries, excellent customer service, willingness to assist customers.
Negative Sentiments: Staff knowledge deficiencies, poor management, communication issues, slow response times.

Additional Ratings:
Google Reviews: 4.1 stars based on 12 reviews.
Total Lead Smart Rating: 5.5

Conclusion:
Graybar in Allentown, PA, is a generally reliable source for electrical supplies, known for its extensive product range and good customer support. However, potential customers should be aware of the varied reviews regarding staff knowledge and management quality before visiting.

Member Since August 2024

Listing Id 392696

Contact Info

2060 Vultee St, Allentown, PA 18103
(484) 538-2400
Lead Smart Rating :
5.5/10.0

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Listing location

2060 Vultee St, Allentown, PA 18103

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Reviews

Larry Martin II

a year ago

I use Graybar throughout 12 states and have always had a great experience. Large selections, timely deliveries on site, and knowledgeable employees. However, this specific store has been the complete opposite. Employees at the counter have zero knowledge about basic conduit, rigid pipe, fittings, MCM wire, ground rods and the list goes on. The delivery guy is nice but the store itself needs a lot of help. Putting someone in the store with a little knowledge about the products to train the young kid would definitely help .

Jeff Slowek

3 years ago

Poorly run and managed. Have tried calling multiple times during biz hours and either no one answers (the phone disconnects you automatically after 20 rings) or they do not know who to route a call through to (not that it would matter because no one will pick up anyway) Also returned a $90 Lutron switch almost three weeks ago and still no credit back to my account. Would love to speak to someone about this but……….they never answer their phone. Counter guy that I spoke with when returning switch knew basically nothing about the products they sell Any wonder that he probably screwed up my return as well? He insisted he needed to keep my receipt in order to process the return so I walked out without any kind of documentation. I place the fault for this on me since by this time I had an inkling of their inability to provide even the most basic of business functions. I should have insisted on getting a return receipt. This company is a PRIME example of why people don’t (or can’t) shop locally. This locations management and the workers I have encountered are lazy, incompetent and deserve to go the way of the dodo.

Jay Beidelman

4 years ago

This place will go over and above to supply it’s customers with the electrical and com data to keep your job site and especially hospital’s and data centers up and running. 👍👍 …

John Hunsberger

5 years ago

Great service.

Roy Ott

6 years ago

Great place helped me out of a bind I was in. Nice that they’re open earlier.

Jay Beidelman

7 years ago

Great people to do business with, you need electrical supplies or telcom that’s the place to go with!!👌 …