North Coast Electric in Eugene, Oregon 97402

North Coast Electric

130 Garfield St, Eugene, OR 97402

4.4 (19 reviews)

Overview:
North Coast Electric is an electrical supply store located in Eugene, Oregon. The company offers a wide range of electrical products and services to meet the needs of contractors, electricians, and DIY enthusiasts.

Services Provided:
– Electrical products sales
– Customer service and support
– Continuing education classes
– Will call pickup and delivery service

Hours of Operation:
Monday to Friday 7 AM to 5 PM

Contact Information:
Phone: (541) 343-7701
Website: https://www.northcoast.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb-listing&utm_content=eugene-branch

Customer Reviews and Sentiment:
North Coast Electric has received mixed reviews across various platforms:

Google Reviews: 4.4 stars based on 19 reviews.

Positive feedback highlights the store’s knowledgeable staff and customer service. Customers have appreciated the support and willingness to help, as well as the quality of products.

Examples of positive reviews include:
“The sales representative that I spoke with over the phone was extremely courteous and knowledgeable…” – Ken Cross
“Amazing experience. Customer service at its best.” – Eric Bork

On the negative side, some reviews mention issues with pricing and customer service experiences.

Examples of negative reviews include:
“If you want to get charged double the price… just pass him by and wait til the other counter people are free.” – James Cox
“Horrible experience with employees. Stay away!!” – Aubrey McAlexander

Review Summary:
Positive Sentiments: Knowledgeable staff, courteous service, helpful customer support, quality products.
Negative Sentiments: High prices, inconsistent customer service experiences, complaints about specific staff members.

Additional Ratings:
BirdEye: 4.4 stars based on 19 reviews.
Total Lead Smart Rating: 7.5/10.

Conclusion:
North Coast Electric is a reputable choice for electrical supplies in Eugene, OR, known for its knowledgeable and helpful staff. However, potential customers should consider the mixed reviews regarding pricing and customer service experiences before making a decision.

Member Since August 2024

Listing Id 410569

Contact Info

130 Garfield St, Eugene, OR 97402
(541) 343-7701
Lead Smart Rating :
7.5/10.0

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Listing location

130 Garfield St, Eugene, OR 97402

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Reviews

Ken Cross.

a month ago

The sales representative that I spoke with over the phone was extremely courteous and knowledgeable about Milwaukee’s M12 12-Volt Lithium-Ion Cordless ProPEX Expansion Tool Kit that I wanted to purchase. Not only did he answer all my questions and concerns, but he gave me pro tips on using the tool more effectively. Most sales reps will hurry you through the process of quickly selling a tool and moving to the next customer. He indeed sounded as if he wanted to assure me of success with my purchase. Thank you.

James Cox

a year ago

If you want to get charged double the price for anything you get from here, go to the wrinkled up troll at the end of the counter. I think he is building a retirement nest egg by charging customers double the price for parts. Just pass him by and wait til the other counter people are free. Get better prices from them.

Aubrey McAlexander

2 years ago

Under new management. Horrible experience with employees. Stay away!!

Caleb Sykes

3 years ago

Staff are very helpful!

Eric Bork

3 years ago

Amazing experience. Customer service at it’s best.

Becky McConnell

5 years ago

Really great service from these folks. Many of the employees have worked there for 20+ years. That tells me a lot about how they take care of their staff! Of course it’s more expensive than Home Depot, but knowing they retain staff forever is worth paying a bit more for lights, etc!

Chris Hurst

5 years ago

These guys are amazing. Because of weather I had a truck full of pallets in front of theirs. The guy unloading me didnt even have a second thought about unloading and reloading the other company’s merchandise. Most places would make me unload and reload by hand truck and only touch their merchandise. I’m in great debt to these guys. Thank you!!!!!!!!!!

Bruce Beattie

6 years ago

Good people and good service!!!

Jeff Warren

6 years ago

They offer continuing education classes, as well as will call pick up, and delivery service in the morning and the afternoon.The guys at the counter are friendly and knowledgeable. If they do not have what you need (which is not very often) they are willing to find it and bring it in for you.

Max Hohenlohe

6 years ago

Great place