Mac’s Electric Supply Co

Overview:
Mac’s Electric Supply Co is an electrical supply store located in Tulsa, OK. It provides a wide range of electrical parts, tools, and hardware, catering to both DIY enthusiasts and professional contractors.

Services Provided:
Electrical supplies, customer service, knowledgeable staff, product recommendations.

Hours of Operation:
Monday to Saturday 8 AM to 5 PM

Contact Information:
Phone: (918) 583-3101
Website: http://www.macselectricsupply.com/

Customer Reviews and Sentiment:
Mac’s Electric Supply Co has received positive feedback overall, with a rating of 4.6 stars based on 31 reviews.

Positive sentiments highlight the store’s helpful and knowledgeable staff, with customers praising the excellent customer service and the variety of products available.

Examples of positive reviews include:
“Great customer service and knowledgeable staff.” – brent37786
“AWESOME Electrical store man! They got pretty much everything.” – Jake Goodwin
“Amazing customer service!!” – Clean Air Plus

A notable complaint mentioned a customer’s negative experience with a staff member who attempted to upsell a new fuse box rather than providing the required part.

Review Summary:
Positive Sentiments: Helpful staff, knowledgeable service, wide product availability, and excellent customer care.
Negative Sentiments: Instances of miscommunication or upselling practices noted by a customer.

Additional Ratings:
BirdEye: 4.6 stars based on 31 reviews, reinforcing the strong customer satisfaction trend.
Better Business Bureau (BBB): Not listed.
Total Lead Smart Rating: 8.0

Conclusion:
Mac’s Electric Supply Co appears to be a reliable electrical supply store in Tulsa, OK, recognized for its helpful staff and extensive product range. However, potential customers should consider the feedback regarding customer service consistency when making a decision.