Overview:
Bayside Electric Supply is an electrical supply store located in Wilmington, North Carolina. The company specializes in providing a wide range of electrical materials and tools, making it a go-to resource for both contractors and homeowners in the area.
Services Provided:
– Electrical supply sales
– Tools and equipment sales
– Customer service for contractors
– Local delivery services
Hours of Operation:
Monday to Friday 7 AM to 5 PM
Saturday 8 AM to 12 PM
Closed on Sundays
Contact Information:
Phone: (910) 251-8888
Website: http://www.baysidesupply.com/
Customer Reviews and Sentiment:
Bayside Electric Supply has received a mix of positive and negative reviews across various platforms:
Google Reviews: 4.5 stars based on 60 reviews.
Positive feedback highlights the company’s helpful staff, timely service, and quality product selection. Customers particularly appreciate the professionalism of employees and the assistance offered during their shopping experience.
Examples of positive reviews include:
“Great staff! Taylor went above and beyond today helping with our project supply needs” – Zane Hill
“Bayside was quick on getting us our order… made our experience fast and easy!” – Hunter Heuberger
“Bayside is the best with excellent service from… wonderful quality showroom selections” – Chaz Hunter
However, some complaints have been noted about poor customer service and a lack of effective communication, highlighting a disparity in employee attitudes.
Examples of negative reviews include:
“Worst customer service I’ve ever encountered… staff was extremely negative in several comments about the inept management” – Donna Dalton
“Will take total advantage of customers that do not have knowledge of the electrical world” – Making Waves
Review Summary:
Positive Sentiments: Helpful and knowledgeable staff, timely service, good product selection, high-quality customer support.
Negative Sentiments: Poor customer service experiences, communication issues, and claims of unfair treatment towards less knowledgeable customers.
Additional Ratings:
BirdEye: 4.5 stars based on 60 reviews, reflecting a similar trend of customer satisfaction offset by occasional complaints.
Total Lead Smart Rating: 7.5
Conclusion:
Bayside Electric Supply stands out as a reputable choice for electrical supplies in Wilmington, NC, known for its attentive staff and quality products. While the majority of customers report positive experiences, potential buyers should remain mindful of the mixed customer service feedback and thoroughly assess their needs before purchasing.
Member Since August 2024
Listing Id 459372