Drogen Electric Supply in Oneonta, New York 13820

Drogen Electric Supply

244 River St, Oneonta, NY 13820

4.7 (20 reviews)

Overview:
Drogen Electric Supply is an electrical supply store located in Oneonta, NY. The company specializes in providing a wide range of electrical materials and tools for various projects, catering to both DIY enthusiasts and professional contractors.

Services Provided:
– Electrical supplies
– Professional advice on electrical projects
– Assistance with selecting tools and materials

Hours of Operation:
Monday to Saturday: 8 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (607) 432-9010
Website: https://www.drogens.com/

Customer Reviews and Sentiment:
Drogen Electric Supply has received mostly positive reviews, holding a rating of 4.7 stars based on 20 reviews.

Positive feedback highlights the store’s extensive stock, helpful and knowledgeable staff, and competitive pricing.

Examples of positive reviews include:
“Glad we called while shopping at Home Depot. You guys saved us over $100 on the same item.” – Heidi Andreas
“Great place, large stock of materials and very helpful employees.” – Mark Hoag
“Great customer service, all the electrical supply you need for any project under one roof.” – Matt Long

The negative feedback focuses on a poor customer experience regarding treatment and service in-store.

One of the negative reviews states:
“The whole thing… was highly uncomfortable… I don’t really see how having someone look around… was that kind of issue.” – Jameson Daly

Review Summary:
Positive Sentiments: Extensive stock of electrical supplies, helpful staff, competitive pricing, and great customer service.
Negative Sentiments: Issues regarding in-store customer treatment and feelings of profiling.

Additional Ratings:
BirdEye: 4.7 stars based on 20 reviews, indicating a strong overall satisfaction among customers.
Total Lead Smart Rating: 8.2

Conclusion:
Drogen Electric Supply is a well-regarded electrical supply store in Oneonta, NY, known for its extensive product range and knowledgeable staff. While most customer interactions are positive, prospective clients should be mindful of some reports regarding customer treatment in the store.

Member Since August 2024

Listing Id 438036

Contact Info

244 River St, Oneonta, NY 13820
(607) 432-9010
Lead Smart Rating :
8.2/10.0

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Listing location

244 River St, Oneonta, NY 13820

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Reviews

Jameson Daly

2 years ago

The whole thing from first entering to being told I couldn’t look at their items any more was highly uncomfortable. I’m not one to throw this around but it it really felt like I was profiled. I was in the store to scope out what they had, there where some battery and tools I was looking at but I thought my ride would be there soon and I was feeling a bit odd while browsing so I left to wait for it. When I walked back in one of the people that was working there was looking at me funny as I waited outside and so I walked back in, I said it was a bit chilly to wait out side and when to go look around a bit more and see if they had any tools I could use. This worker then told me if I wasn’t there to buy something I needed to “stand right there by the door”. I don’t really see how having someone look around a bit more while waiting for a ride was that kind of issue as I could had decided to get some tools to replace some of my old ones. I would pay more else where if it meant not dealing with these kinds of things.

Heidi Andreas

2 years ago

Glad we called while shopping at Home Depot. You guys saved us over $100 on the same item.

Mark Hoag

3 years ago

Great place, large stock of materials and very helpful employees.

James Hitchcock

3 years ago

Trained staff for professional advice, with a competitive price!

Aldo Boustani

4 years ago

I go to Drogen for all of my electric projects. They are very helpful and knowledgeable. I usually deal with Willie – he is very knowledgeable and is able to answer my questions.

Matt Long

6 years ago

Great customer service, all the electrical supply you need for any project under one roof.

Dominick Siniscalchi

6 years ago

Great service

Terry Weaver

7 years ago

All your Electrical needs

chris linsley

9 years ago

Very helpful coming up with solutions to a problem!