Overview:
Graybar is an electrical supply store located in Billings, MT. The company specializes in providing a wide range of electrical products and supplies to both contractors and DIY enthusiasts.
Services Provided:
Electrical products, customer service, knowledgeable staff, special orders.
Hours of Operation:
Monday to Friday 7 AM to 5 PM
Closed on Saturdays and Sundays.
Contact Information:
Phone: (406) 252-0171
Website: https://www.graybar.com/store-finder?utm_source=rioseo&utm_medium=organic&utm_content=google-locations&utm_campaign=rioseo-BIMT&cm_mmc=rioseo:organic-_-google-_-locations-_-BIMT
Customer Reviews and Sentiment:
Graybar has a mixed review profile:
Google Reviews: 3.9 stars based on 8 reviews.
Positive feedback emphasizes the company’s knowledgeable staff and excellent customer service. Customers have reported satisfaction with the service provided and the availability of assistance.
Examples of positive reviews include:
“Customer service and knowledge is an A+” – Ed Thompson
“Never have had any issues, staff is always available and willing to help!!” – Charlie Barrick
“Great service!” – Marilyn Hyde
Negative sentiments include dissatisfaction with inventory availability, with some customers noting difficulties in finding immediate stock for certain products.
Examples of negative reviews include:
“If you need it today they don’t have it special order only.” – Dan Gilbert
“Inventory was short on hg20 plugs.” – Cody Mallory
Review Summary:
Positive Sentiments: Knowledgeable staff, excellent customer service, reliability.
Negative Sentiments: Limited immediate stock availability, reliance on special orders.
Additional Ratings:
BirdEye: 3.9 stars based on 8 reviews, reflecting similar customer sentiments with issues related to inventory.
Total Lead Smart Rating: 6.0
Conclusion:
Graybar is a reliable option for electrical supplies in Billings, MT, noted for its knowledgeable staff and customer service. However, potential customers should be aware of inventory limitations and consider ordering in advance for immediate needs.
Member Since August 2024
Listing Id 397336