Viking Electric

Overview:
Viking Electric is an electrical supply store located in Addison, IL. The company offers a wide variety of electrical supplies, with a strong focus on customer service and product knowledge.

Services Provided:
Electrical supplies, tool selection, knowledgeable staff, fast service, order readiness, and customer assistance.

Hours of Operation:
Monday to Friday 6 AM to 5 PM
Closed on weekends.

Contact Information:
Phone: (847) 353-6300
Website: https://www.vikingelectric.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb-listing&utm_content=addison-branch

Customer Reviews and Sentiment:
Viking Electric has garnered a generally positive reception, reflected in various ratings:

Google Reviews: 4.1 stars based on 14 reviews.

Positive feedback emphasizes the helpfulness of the staff, fast service, and product availability. Customers have also highlighted the good selection of Milwaukee tools.

Examples of positive reviews include:
“Great Milwaukee tool selections, awesome staff at Will Call.” – Jorge Garcia
“Fast service and knowledgeable of all their products.” – Chicago City
“My order is always ready when I get there and MJ is a very helpful and knowledgeable employee.” – Dino DiMaso

However, there are some complaints regarding discrepancies in orders and communication issues.

Examples of negative reviews include:
“WISH I can get the material I order. ALWAYS something screwed up.” – Average Joe
“How do so many people work here and not know anything about their company?” – Poorboy

Review Summary:
Positive Sentiments: Helpful staff, fast service, good product knowledge, tool selection, and order readiness.
Negative Sentiments: Issues with order accuracy, communication problems, and inconsistent receiving hours.

Additional Ratings:
BirdEye: 4.1 stars based on 14 reviews, indicating similar customer satisfaction with some noted issues.
Total Lead Smart Rating: 7.0

Conclusion:
Viking Electric in Addison, IL, is recognized for its fast service and knowledgeable staff, making it a solid option for those seeking electrical supplies. However, potential customers should be aware of occasional discrepancies in orders and communication issues.