City Electric Supply Ocala

Overview:
City Electric Supply Ocala is an electrical supply store located in Ocala, Florida. The company offers a wide range of electrical products and related services, catering primarily to both professionals in the electrical industry and individual consumers seeking quality supplies.

Services Provided:
– Electrical supplies
– Knowledgeable staff assistance
– Retrofits for lighting solutions
– Competitive pricing on various electrical products

Hours of Operation:
Monday to Friday 7 AM to 5 PM
Closed on Saturdays and Sundays.

Contact Information:
Phone: (352) 237-8088
Website: http://www.cityelectricsupply.com/branch/127

Customer Reviews and Sentiment:
City Electric Supply Ocala has received mixed reviews across various platforms:

Google Reviews: 4.3 stars based on 48 reviews.

Positive feedback highlights the store’s selection, knowledgeable staff, and competitive pricing. Customers appreciate the efficiency and friendliness of certain employees.

Examples of positive reviews include:
“Great selection, great people” – James “Jim” Greene
“The staff was friendly and knowledgeable. Got me set up right…” – Dani
“Excelente place, got some fuses from them…” – miggy D

However, some complaints focus on poor customer service from specific staff, contributing to customer dissatisfaction.

Examples of negative reviews include:
“Other than Mike, who is great, the other staff members are terrible.” – P W
“Zero help or notice from any of the employees…” – Garrett Greer
“Called in to place an order and the staff were incredibly rude.” – Paul Greulach

Review Summary:
Positive Sentiments: Wide selection of products, knowledgeable staff, friendly service, competitive pricing.
Negative Sentiments: Inconsistent customer service, rude staff behavior, lack of employee engagement.

Additional Ratings:
BirdEye: 4.3 stars based on 48 reviews, indicating a slightly better than average satisfaction level but highlighting significant variability in service experiences.
Better Business Bureau (BBB): A profile exists but no rating is present.

Total Lead Smart Rating: 6.8

Conclusion:
City Electric Supply Ocala is a promising choice for electrical supplies in Ocala, FL, known for its broad product range and knowledgeable staff. However, potential customers should be aware of the inconsistent customer service experiences that have been reported.