City Electric Supply Naples

Overview:
City Electric Supply Naples, located in Naples, FL, is an electrical supply store that offers a variety of electrical products and services to both professionals and DIY enthusiasts. Known for its knowledgeable staff and good inventory, the store aims to provide quality service to its customers.

Services Provided:
– Electrical supplies
– Text messaging service for inquiries
– Personalized assistance in locating items

Hours of Operation:
Monday to Friday 7 AM to 5 PM
Closed on Saturdays and Sundays

Contact Information:
Phone: (239) 514-0500
Website: http://www.cityelectricsupply.com/branch/147

Customer Reviews and Sentiment:
City Electric Supply Naples has an overall rating of 3.9 stars based on 14 reviews.

Positive feedback emphasizes the store’s helpfulness, knowledgeable staff, and excellent service, particularly highlighting the convenience of their text messaging service.

Examples of positive reviews include:
“Micheal was amazing as he was able to find a large 15” electrical joint box cover and got it for me for $2.88… Excellent service and very professional.” – Rod King
“Awesome” – john bochlas
“Great service.” – Jordan Smith

Negative sentiments point to issues with customer service, particularly related to specific staff members’ attitudes and experiences with product recommendations.

Example of a negative review:
“The bald man needs a course in customer service. Recklessness and rudeness are part of it.” – Josue Blandino

Review Summary:
Positive Sentiments: Helpful and knowledgeable staff, excellent service, convenient text messaging for requests.
Negative Sentiments: Inconsistent customer service, rude interactions with specific staff members leading to customer dissatisfaction.

Additional Ratings:
BirdEye: 3.9 stars based on 14 reviews, showcasing a similar trend in sentiments with both praise for service and criticism of customer interactions.
Total Lead Smart Rating: 6.5

Conclusion:
City Electric Supply Naples is a decent choice for anyone looking for electrical supplies, particularly due to its knowledgeable staff and helpful services. However, potential customers should be aware of the mixed reviews regarding customer service, especially concerning specific individuals at the store.