City Electric Supply Castle Rock in Castle Rock, Colorado 80109

City Electric Supply Castle Rock

1416 Park St A, Castle Rock, CO 80109

4.5 (17 reviews)

Overview:
City Electric Supply Castle Rock is an electrical supply store located in Castle Rock, CO. The business specializes in providing a wide range of electrical supplies for both commercial and residential needs, with a reputation for good customer service and competitive pricing.

Services Provided:
– Electrical supplies for commercial and residential projects
– Support for small accounts
– Online account management for tracking POs and payments

Hours of Operation:
Monday to Saturday 8 AM to 5 PM

Contact Information:
Phone: (720) 923-1333
Website: http://www.cityelectricsupply.com/branch/691

Customer Reviews and Sentiment:
City Electric Supply Castle Rock has received a generally positive rating of 4.5 stars based on 17 reviews.

Positive feedback emphasizes the store’s friendly and knowledgeable staff, good pricing, and readiness to assist customers, regardless of the size of their projects.
Examples of positive reviews include:
“Always friendly, always busy, and still willing to help out small customers like myself. Thank you!” – Steve Martin
“Great supply house. Jeff the manager always gets what I need.” – Eric Seufert
“They always have what you need, and if they don’t, they will find it.” – Zach Dee

However, some negative reviews disclose issues with customer service, including inattentiveness and poor attitudes from staff when dealing with customers.
Examples of negative reviews include:
“Horrible employees… I stood there for over a minute… I would not spend a dime there.” – Ian Jouett
“Not good bad attitude… very poor customer service at best.” – Pete Lasko

Review Summary:
Positive Sentiments: Friendly and knowledgeable staff, competitive pricing, good customer service, willingness to help small projects.
Negative Sentiments: Issues with employee attentiveness and attitudes, mixed experiences with customer service.

Additional Ratings:
BirdEye: 4.5 stars based on 17 reviews, showcasing a mostly positive customer experience with some exceptions.
Total Lead Smart Rating: 7.5

Conclusion:
City Electric Supply Castle Rock appears to be a solid choice for electrical supply needs in Castle Rock, CO. The store is particularly noted for its knowledgeable staff and good pricing. However, potential customers should be cautious of the mixed reviews regarding customer service experiences.

Member Since August 2024

Listing Id 401461

Contact Info

1416 Park St A, Castle Rock, CO 80109
(720) 923-1333
Lead Smart Rating :
7.5/10.0

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Listing location

1416 Park St A, Castle Rock, CO 80109

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Reviews

Chad Cooper

a year ago

This is an multi national company. You wouldn’t know by the way they treat their clients. Go in , have a seat, get all your commercial and residential electrical supplies. Get treated with respect. Have a conversation with a fellow electrician. Laugh. Get a fair price. Feels good not being gouged by your local home depot. Who tried charging me 350$ for a 50′ roll of 6/3 romex w/ ground. Guess what I got 125′ roll for less than that at Colorado Electrical Supply. They got better prices on wire cuts as well. HD used to have good prices but that is in the past my friends. GET SMART AND SAVE ALOT OF MONEY WHILE YOU HAVE A SEAT AND GET WAITED ON AT CES.

Ian Jouett

2 years ago

Horrible employees. I walked in today with a list from my contractor. I was, literally, the only customer in the shop. There were two open registers with employees behind each. When I walked in they were chatting about personal stuff. They looked at me and went on chatting again. I stood there for over a minute listening to these fools chat about plans for the evening before I walked out. As I turned to leave they shouted “Can I help you?”. I would not spend a dime there. I’m sure there are a bunch of places that actually value the customer. Stay away from this place.

Steve Martin

2 years ago

Always friendly, always busy, and still willing to help out small customer like myself. Thank you!

Zach Dee

3 years ago

By Far the best supply house anywhere!! they always have what you need, and if they don’t they will find it. I will never shop anywhere else! Thanks Jeff and your Team!

Eric Seufert

3 years ago

Great supply house. Jeff the manager always gets what I need for the expansion of my business. Also, despite my business being a small account, the pricing is very good.

Pete Lasko

3 years ago

Not good bad attitude not willing to help in any way very poor customer service at best

ryan mccormick

3 years ago

Staff here is amazing, super knowledgeable and friendly.

Block Electric

3 years ago

Jeff and his team at CES Castle Rock are always extremely helpful and responsive. Customer service is superb and the online account is tremendously efficient in keeping track of POs and payments. Thank you for being so fantastic to work with!

Angel Arias

4 years ago

I’ve been to many supply supply shops and the service and attention to detail here surpasses all. They stand out with their willingness to assist even the smallest of projects. Thank you Jeff, Paul, Ricky, and Nick for always showing professionalism and support for even the small guys.

Robert Berk

4 years ago

Great service great people great prices and they always have what i need. Thank you guys strong work.