5 Star Wholesale Electric Supply & Lighting, Inc.

Overview:
5 Star Wholesale Electric Supply & Lighting, Inc. is an electrical supply store located in Santa Ana, CA. The business specializes in providing a range of electrical materials and lighting products with a focus on customer service and knowledgeable staff.

Services Provided:
– Electrical supply
– Lighting products
– Customer consultations
– Competitive pricing

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on Saturdays and Sundays

Contact Information:
Phone: (714) 444-2626
Website: http://www.5starelectricsupply.com/

Customer Reviews and Sentiment:
Google Reviews: 4.7 stars based on 101 reviews.

Positive feedback emphasizes the company’s helpfulness, knowledge, excellent customer service, and competitive pricing. Customers report a positive experience with the sales team and express willingness to recommend the business to others.

Examples of positive reviews include:
“Justin and the whole 5 star electric supply are very helpful and knowledgeable…” – Danny And
“Excellent customer service, 5 out of 5 stars.” – Anita Morales
“Very good people. Excellent service.” – Rolando Alcala

The negative sentiment is garnered from an unhappy customer who experienced issues with defective lighting products and poor communication regarding exchanges.

Example of a negative review:
“I really don’t recommend this business at all… after he confirmed that it will be replaced within 60 days, but Ash don’t even answer our emails or calls!!!” – Privilege Cars

Review Summary:
Positive Sentiments: Helpful staff, knowledgeable about materials, excellent customer service, competitive prices, and professionalism.
Negative Sentiments: Poor communication and unresolved issues with product exchanges.

Additional Ratings:
BirdEye: 4.7 stars based on 101 reviews, demonstrating strong customer satisfaction with some instances of dissatisfaction noted.
Better Business Bureau (BBB): No accreditation available, rating NR (No Rating). There have been no complaints noted.
Total Lead Smart Rating: 7.5

Conclusion:
5 Star Wholesale Electric Supply & Lighting, Inc. is regarded as a reliable choice for electrical supplies in Santa Ana, CA, particularly known for its knowledgeable staff and excellent customer service. However, potential customers should be cautious regarding the reports of poor communication in specific instances before making a decision.