CED Bakersfield

Overview:
CED Bakersfield is an electrical supply store located in Bakersfield, California. They offer a variety of electrical supplies and aim to provide quality service to their customers.

Services Provided:
– Electrical supplies
– Customer assistance and guidance
– Product sourcing

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on Saturdays and Sundays

Contact Information:
Phone: (661) 327-8501
Website: https://cedbak.portalced.com/

Customer Reviews and Sentiment:
CED Bakersfield has a mixed reputation based on 35 reviews across various platforms:

Google Reviews: 4.2 stars

Positive feedback highlights the helpfulness and knowledge of the staff. Customers have praised their assistance in directing them to other shops to find necessary parts.

Examples of positive reviews include:
“The employees were very helpful, knowledgeable and friendly.” – Marti Orti
“Cathy is always really 👌 nice.” – David Castorela

Negative feedback points out issues with long wait times and inaccurate inventory information.

Examples of negative reviews include:
“Been on hold for 45 minutes…try calling Platt electric for all your needs.” – Ruben Sanchez
“Walked in and waited about 15 minutes to find out they don’t have one.” – Jeff Chames

Review Summary:
Positive Sentiments: Helpful and knowledgeable staff, good customer service.
Negative Sentiments: Long hold times, inaccurate inventory details, and previous customers being sent to other locations erroneously.

Additional Ratings:
Total Lead Smart Rating: 6.5

Conclusion:
CED Bakersfield offers a solid selection of electrical supplies and is noted for its knowledgeable staff. However, potential customers should be aware of some operational inefficiencies, including long wait times and inventory inaccuracies, which may occasionally affect their experience.