Border States

Overview:
Border States is an electrical supply store located in Tucson, AZ, specializing in providing a range of electrical products and services to both businesses and individual customers.

Services Provided:
– Electrical supplies
– Customer service
– Knowledgeable staff

Hours of Operation:
Monday to Friday: 8 AM to 5 PM
Closed on weekends.

Contact Information:
Phone: (520) 294-1414
Website: https://locations.borderstates.com/tucson-arizona/

Customer Reviews and Sentiment:
Border States has received a mix of reviews across various platforms, maintaining an overall rating of 4.6 stars based on 25 reviews.

Positive feedback highlights the friendly staff, excellent customer service, and knowledgeable team.

Examples of positive reviews include:
“Knowledgeable and super friendly team members!” – Theo Rosenberg
“Friendly staff, great customer service.” – Frances Manzo
“Always professional and always helpful.” – David Graves

However, negative feedback indicates issues with service and customer interaction, noting unprofessional behavior from staff members.

Examples of negative reviews include:
“Very rude. Would rather wait for and pay more from Grainger.” – Shi inK
“Didn’t hear wat she wanted and ended my assignment due to it.” – Patrick Calzada

Review Summary:
Positive Sentiments: Friendly staff, knowledgeable team, excellent customer service.
Negative Sentiments: Unprofessional behavior, poor customer interaction, and unresolved complaints.

Additional Ratings:
Total Lead Smart Rating: 7.5/10
This rating reflects a generally positive experience for customers, tempered by the occasional negative interaction and lack of consistent service quality.

Conclusion:
Border States appears to be a reliable choice for electrical supplies in Tucson, AZ, recognized for their knowledgeable staff and friendly customer service. However, potential customers should be cautious of the noted service issues and variable experiences before making a decision.