Mathes of Alabama in Foley, Alabama 36535

Mathes of Alabama

1514 S McKenzie St, Foley, AL 36535

4.3 (32 reviews)

Overview:
Mathes of Alabama is an electrical supply store located in Foley, AL. The company specializes in providing electrical products and materials, catering to both professional electricians and individual customers.

Services Provided:
– Electrical supply
– Lighting fixtures
– Customer service and advice on electrical products

Hours of Operation:
Monday to Friday 7 AM to 5 PM
Closed on Saturdays and Sundays

Contact Information:
Phone: (251) 943-8551
Website: https://www.mathesgroup.com/

Customer Reviews and Sentiment:
Mathes of Alabama has received mixed reviews across various platforms:

Google Reviews: 4.3 stars based on 32 reviews.

Positive feedback emphasizes the store’s knowledgeable staff and great customer service. Customers appreciate the extensive selection of electrical supplies and the helpfulness of employees.

Examples of positive reviews include:
“Awesome place the staff is very knowledgeable.” – Rockfox
“Great service had everything I needed.” – Jason Crumpton
“I have been working with lighting showrooms for 15 years and have found Mathes to be head and shoulders above the rest.” – Barbara Brown

Conversely, negative reviews highlight experiences of rudeness and unhelpful staff, which have led to customer dissatisfaction.

Examples of negative reviews include:
“The man who was very bothered by me being there was no help.” – Dan Murph
“Rude first impression greeting… they only cater to certain people.” – Elle Ray

Review Summary:
Positive Sentiments: Knowledgeable staff, great customer service, extensive selection, helpfulness in finding products.
Negative Sentiments: Rude behavior from staff, poor customer experience, perceived discrimination.

Additional Ratings:
BirdEye: 4.3 stars based on 32 reviews, reflecting similar satisfaction levels with some noted issues.
Total Lead Smart Rating: 7.5

Conclusion:
Mathes of Alabama serves as a valuable resource for electrical supplies in Foley, AL, known for its knowledgeable staff and wide selection. However, potential customers should be mindful of the mixed reviews regarding customer service experiences before visiting the store.

Member Since August 2024

Listing Id 412044

Contact Info

1514 S McKenzie St, Foley, AL 36535
(251) 943-8551
Lead Smart Rating :
7.5/10.0

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Listing location

1514 S McKenzie St, Foley, AL 36535

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Reviews

Elle Ray

a year ago

Rude first impression greeting Female clerk stated that “we cater to ‘certain types of clients here’ ‘mostly older ones whereas our other store caters to mostly younger people’ ??? When asked to see collections — ‘You are just going to have to narrow that down – we have literally thousands’. She did not care to get up and show us anything— rude, having a bad day? ‘Mathis only caters to certain people’ Obviously we weren’t ‘those’ people No thanks.

Rockfox

2 years ago

Awesome place the staff is very knowledgeable. They are definitely a better experience than the big box store’s. Shop locally Foley.

Jason Crumpton

2 years ago

Great service had everything I needed.

Shawn Moon

2 years ago

Very helpful. Good people

Martin Mccord

3 years ago

Awesome place! Very customer oriented. My go to place for electrical material

Barbara Brown

3 years ago

I can’t begin to adequately express how impressed I am with Sarah McLain of Mathes Lighting. Not only does she posses and immense knowledge of lighting and all of the intricacies, she is also a delight to work with. I have been working with lighting showrooms for 15 years and have found Mathes to be head and shoulders above the rest. Highly, Highly, Highly recommend.

Jackie Dempere

3 years ago

Great service!!

Dan Murph

3 years ago

I went to Mathew in Foley to look for a light and it was a waste of my time. The man who was very bothered by me being there was no help. If this is the best they can do it may be time to close your doors. I will not be going back to this store for any thing ever again there are other places to shop for lighting.

Charles Santucci

3 years ago

Nice selection of electrical and lightning and they had great customer service

Shane Herman

3 years ago

Counter sales was very helpful and they had everything in stock. There is a difference in the material quality you get here verses the big box stores. Just know they are an electrical SUPPLY company. Not electrical service company or inspector. What I mean is they will provide you what you ask for. You really need to know what you need for your particular electrical job or project. I am speaking to the non qualified electricians, or average home owners. Lots of us can do basic electrical work at home. They may make a suggestion but understand it puts them in a bad situation if they tell you what to use based on what you tell them and it doesn’t work out. So just be sure of what you need and if your not sure get the advise of a local qualified electrician. You may then just decide to hire the electrician. Just some helpful advice. Mathes is a great place. Both the Foley and Pensacola locations. Good luck on your project.