Hawk Electric, Inc. in North Salt Lake, Utah 84054

Hawk Electric, Inc.

639 N 700 W, North Salt Lake, UT 84054

3 (20 reviews)

Overview:
Hawk Electric, Inc. is an electrical installation service located in North Salt Lake, UT. The company provides a range of electrical services, focusing on residential projects and installations.

Services Provided:
Electrical installation, subpanel installation, general electrical contracting, wiring for refrigeration equipment, and customer consultations.

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (801) 397-1020
Website: www.hawkelectric.org

Customer Reviews and Sentiment:
Hawk Electric, Inc. has received mixed reviews across various platforms:

Google Reviews: 3.0 stars based on 20 reviews.

Positive feedback includes accolades for professionalism, cost-effectiveness, and friendly service from certain technicians. Customers appreciated the informative nature of the staff and their ability to simplify complex electrical needs.

Examples of positive reviews include:
“I am very happy with the speed, professionalism, cost and his willingness to do the job required.” – Nathan Tesch
“Best in the business.” – Jo Evans
“Super awesome company. Great performers.” – Rod Lewis

However, negative feedback highlights serious concerns regarding customer service and attitudes of specific staff members, specifically mentioning rudeness and unprofessional demeanor.

Examples of negative reviews include:
“Rick is extremely disrespectful and rude.” – Dallin Tarr
“Very poor customer service.” – Chandler Madray
“Jack was incredibly rude and unprofessional.” – Lav Ona

Review Summary:
Positive Sentiments: Professional service, cost-effective solutions, friendly interactions, and helpful staff.
Negative Sentiments: Rude behavior from certain employees, unprofessionalism, and issues with customer service.

Additional Ratings:
BirdEye: 3.0 stars based on 20 reviews, reflecting similar concerns with customer service.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been multiple complaints over the last three years related to customer service issues.

Total Lead Smart Rating: 4.5/10

Conclusion:
Hawk Electric, Inc. presents itself as a capable option for electrical services in North Salt Lake, UT, particularly known for good pricing and knowledgeable staff. However, potential customers should be mindful of the significant complaints regarding customer service and staff behavior before proceeding with their services.

Member Since August 2024

Listing Id 436643

Contact Info

639 N 700 W, North Salt Lake, UT 84054
(801) 397-1020
Lead Smart Rating :
4.5/10.0

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639 N 700 W, North Salt Lake, UT 84054

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Reviews

Dallin Tarr

6 months ago

Rick is extremely disrespectful and rude. Narcissistic personality disorder for sure. Definitely won’t recommend just solely because of him.

Britnee Bartlett

a year ago

Incredibly unprofessional! The driver of this truck is an extremely aggressive driver. There’s no way I would hire them how they treat drivers on the road!

Nathan Tesch

2 years ago

I had a few General Contractors offer bids to finish my downstairs area. Both of them said we would need to add a subpanel to accommodate the electrical needs (trusting a few different pros) Hawk Electrical showed up and explained a subpanel didn’t need to be added and it could be done much more simply and cost about $1200 less than my other estimates. He was able to come back later that night and take care of it. I am very happy with the speed, professionalism, cost and his willingness to do the job required and not the extra stuff that would cost a lot more money. He was also a blast to chat with.

Jo Evans

3 years ago

Best in the buisness..

Rod Lewis

3 years ago

Super awesome company. Great performers. Especially knowledgeable in wiring and connecting up refrigeration equipment

Michael Nave

3 years ago

Fun friendly people

Richard Hamilton

4 years ago

Hawk Electric is owned and run by Terry Peterson, and although I no longer work for Terry, I’ll put in an honest word. First, the reviews below appear contrived; that six different people have the exact same content on the exact same day—improbable. Second, Jack is anything but condescending; in fact, when I got into a car accident, he picked me up at my house for a week because he felt bad that I had to bicycle so far in the freezing cold, and I haven’t forgotten it—keeping in mind he commuted from up north and went out of his way to pick me up. Third, Hawk’s a great company with family values, and they even gave me a Christmas bonus when I had only worked a couple months. I’m not saying they’re perfect, but they’re a great company that does excellent work, so keep that in mind meaning don’t forget it.

Chandler Madray

4 years ago

Very poor customer service.

Lav Ona

4 years ago

Jack was incredibly rude and unprofessional. There is never a reason to swear over the phone in a business environment.

Aaron Sullivan

4 years ago

Dealing with Jack was bye far one of the most frustrating and upsetting experiences ive ever had dealing with a contractor. Belittling and a condescending attitude are all you have to look forward too when dealing with these guys. 😡😡😡 …