Action Electric & HVAC Repair, LLC in Fayetteville-NC, North Carolina 28301

Action Electric & HVAC Repair, LLC

2009 Ramsey St, Fayetteville, NC 28301

3.9 (7 reviews)

Overview:
Action Electric & HVAC Repair, LLC is located in Fayetteville, NC, specializing in electrical installation and HVAC repair services. The company focuses on providing solutions for residential and commercial properties, although customer experiences vary widely.

Services Provided:
– Electrical installation
– HVAC repairs
– Customer service
– Maintenance for rental properties

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (910) 476-6586
Website: http://actionelectrichvac.net/

Customer Reviews and Sentiment:
Action Electric & HVAC Repair, LLC has received mixed reviews across various platforms:
Google Reviews: 3.9 stars based on 7 reviews.

Positive feedback includes commendations for the company’s courteousness, responsiveness, and professionalism in completing jobs effectively.

Examples of positive reviews include:
“Courteous and a personal touch!” – Vishal Nandwani
“They are always responsive and get the job done.” – Erin Brown
“They installed a new Air and Heating unit, and the job was done efficiently.” – Monty Weber

However, the negative experiences highlight issues with customer service, high pricing, and unsatisfactory job completion.

Examples of negative reviews include:
“Steve was very nasty and rude to me… promised he’d come back to fix my stove range but never came back.” – Jay Fay
“Super Overpriced Sloppy electrical work.” – Tia Lane

Review Summary:
Positive Sentiments: Courteous staff, responsive service, efficient job completion.
Negative Sentiments: Poor customer service, high pricing, unfinished work, unprofessional behavior.

Additional Ratings:
BirdEye: 3.9 stars based on 7 reviews, showing a similar trend of customer dissatisfaction stemming from several complaints.
Total Lead Smart Rating: 4.5

Conclusion:
Action Electric & HVAC Repair, LLC has demonstrated professionalism and efficiency in its services, particularly in HVAC installation. However, potential customers should be cautious due to mixed reviews and significant complaints regarding pricing and customer service, indicating room for improvement.

Member Since August 2024

Listing Id 411521

Contact Info

2009 Ramsey St, Fayetteville, NC 28301
(910) 476-6586
Lead Smart Rating :
4.5/10.0

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Listing location

2009 Ramsey St, Fayetteville, NC 28301

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Reviews

jay fay

8 months ago

When I hired Steve to do the job he was very nasty and rude to me. He has very bad customer service and his secretary that answers the phone is just as nasty too. Now for the bigger issue he left my business with dug up wires and open holes in the ground where the rain can mess up the electrical cords. I almost broke my ankle due to him not filling in the holes he left. Also due from the holes he left exposed my other outlet from my other shed don’t work now. Then he promised he’d come back to fix my stove range after I paid him but never came back. When I call him to finish the work he asks for more money. Then he stated that I want my business too fancy but I’m the one paying him to do the work. Steve has always been problematic to me and I don’t recommend him to anybody due to his behavior, disrespect and unprofessionalism. Also I wanted to state he was VERY OVERPRICED

Tia Lane

a year ago

Super Over priced Sloppy electrical work. Don’t say I didn’t warn you. Took advantage of me while My husband was deployed. But I believe in Karma

Vishal Nandwani

a year ago

Courteous and a personal touch!

Erin Brown

2 years ago

Action Electric has been our go to electric company for our rentals for years. They are always responsive and get the job done. Highly recommend

Monty Weber

2 years ago

They installed a new Air and Heating unit. The foreman and workers were very professional and answered all questions. Job was done efficiently and all material was removed. Would recommend for any job.