A.E. Rosen Electrical Company, Inc. in Albany-NY, New York 12202

A.E. Rosen Electrical Company, Inc.

178 Catherine St, Albany, NY 12202

3.7 (19 reviews)

Overview:
A.E. Rosen Electrical Company, Inc. is an electrical installation service located in Albany, NY. The company specializes in providing a range of electrical services, known for their reliability and professionalism in the local area.

Services Provided:
– Electrical installation
– Emergency electrical services
– Residential and commercial electrical work

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (518) 463-4600
Website: http://aerosenelectrical.com/

Customer Reviews and Sentiment:
A.E. Rosen Electrical Company has received mixed reviews across various platforms:
Google Reviews: 3.7 stars based on 19 reviews.

Positive feedback highlights the company’s quick response times, professionalism, and fair pricing. Customers have appreciated their readiness to assist in emergencies and the effectiveness of their work.

Examples of positive reviews include:
“Great company to work with.” – Todd Curley
“Reliable and professional company that I would highly recommend.” – Josef Tarasovich
“Super fair pricing, staff is excellent. Highly recommended for all your electrical needs.” – Anita Cutter

On the other hand, several complaints center around poor customer service, with specific incidents highlighting concerns about employee behavior and parking issues.

Examples of negative reviews include:
“Terrible customer service.” – Gillian Mckee
“Your truck’s drive too fast on the highway.” – Jacqueline Bradley

Review Summary:
Positive Sentiments: Quick response times, professionalism, effective service, fair pricing, and readiness for emergency situations.
Negative Sentiments: Issues with customer service and employee behavior, including parking disputes and speeding complaints.

Additional Ratings:
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). Based on the reviews, the overall customer sentiment appears to be mixed, with performance quality fluctuating based on customer experiences.
Total Lead Smart Rating: 6.3

Conclusion:
A.E. Rosen Electrical Company, Inc. has a reputation for reliable electrical services in Albany, NY. While many customers commend their professionalism and emergency response, persistent customer service complaints suggest potential areas for improvement. Prospective clients should weigh these mixed reviews when considering their services.

Member Since August 2024

Listing Id 392162

Contact Info

178 Catherine St, Albany, NY 12202
(518) 463-4600
Lead Smart Rating :
6.3/10.0

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Listing location

178 Catherine St, Albany, NY 12202

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Reviews

Sheila Dempsey

4 months ago

What infuriates me more than anything is when I’m with my 91 year old mother and I can’t get into a handicapped spot because those that are NOT handicapped are in the spots. Today I was able to get a spot, however, when we were ready to leave after bringing my mom to what used to be the 20 mall on Weatern Ave to get her hair cut, this truck was not only parking the handicapped spot next to us, but was also parked on top of the handicapped access ramp making it difficult for my 91 year old mother to get over the curb with her walker. I might add, there were PLENTY of open spaces around. They apparently are working on a new shop next to Juniors. Please review with your employees that parking in a handicapped spot is not only illegal, but parking on top of the access ramp is also dangerous to those who actually need to use it!

Todd Curley

7 months ago

Been working with Rosen for many years. Great company to work with.

Gillian Mckee (Karen)

a year ago

I would like to thank the fine people of A E ROSEN for obeying speed limits. I took my collapse-able fold up chair to the McDonald’s down the road and sat there with my radar gun

Fhii Tinfd

a year ago

Professional company, they drive well.

Gillian Mckee

2 years ago

Terrible customer service.

Seth Rosenblum

2 years ago

They do what they say they’re going to do when they say they’re going to do it, and they help you do it more effectively. Everything you could want in a contractor and more.

Jacqueline Bradley

3 years ago

Your truck’s drive too fast on the highway. They passed me doing 80 mph on the thruway this morning. Very scary

Anita Cutter

3 years ago

Super fair pricing, staff is excellent. Highly recommended for all your electrical needs

josef tarasovich

3 years ago

National grid pulled my meter on the coldest day of the year which was a Friday about 330 in the afternoon. I contacted A.E. Rosen Electric and explained the situation. Adam had a crew out to my house within an hour and they stayed for about four hours in the freezing cold working by the headlights of there trucks! They saved me when I needed it most. A reliable and professional company that I would highly recommend to anyone who is in need!

Chris Cutter

3 years ago

They were very helpful and nice.thank you adam.